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PETCO Selects WebSurveyor For Online Survey SolutionsPETCO takes advantage of WebSurveyor’s powerful, easy-to-use technology to survey their customersHERNDON, VA (Dec. 3, 2002) -- WebSurveyor Corporation, a leading online survey hosting service, announced today that PETCO, a leading specialty retailer of premium pet food, has selected WebSurveyor for online survey and hosting services. PETCO uses WebSurveyor to assess its e-commerce programs, to conduct product satisfaction surveys, and more. PETCO needed an online survey solution that would deliver sophisticated survey and analysis tools, while maintaining an easy-to-use interface. In a competitive selection process, PETCO chose WebSurveyor for its ease-of-use and affordability, as well as its robust reporting and analysis features. Headquartered in San Diego, PETCO is a leading specialty retailer of premium pet food, supplies and services. PETCO operates over 600 stores in 43 states and the District of Columbia. PETCO stores offer more than 10,000 high-quality pet-related products. PETCO is a publicly traded company on Nasdaq under the PETC symbol. “We don’t do market analysis as much as we do customer analysis,” said PETCO Director of E-commerce Marketing and Business Development Heather Blank. “WebSurveyor makes my life easier. The charts and graphs can be generated quickly and in an easy to read format that enables us to make informed business decisions that improve the customer’s experience on our site.” PETCO joins a growing list of customers that use WebSurveyor’s online survey tools to survey customers and prospects to make informed business decisions. WebSurveyor has more than 2,000 customers worldwide, including Fortune 500 companies such as Compaq, General Electric, Hewlett-Packard and IBM. "We are thrilled to continue to secure innovative companies like PETCO that regularly survey their customers, prospects, and employees. Our powerful yet easy-to-use technology helps organizations to quickly collect and understand information that is vital to making informed decisions,” said WebSurveyor CEO Bruce Mancinelli. About PETCO PETCO is a leading specialty retailer of premium pet food and supplies. PETCO's strategy is to offer its customers a complete assortment of pet-related products at competitive prices, with superior levels of customer service at convenient locations. PETCO generated net sales of $1.3 billion in the fiscal year ended February 2, 2002. It operates more than 600 neighborhood stores in 43 states and the District of Columbia, as well as a leading destination for on-line pet food and supplies at www.petco.com. The PETCO Foundation, PETCO's non-profit organization, has raised more than $9 million since inception in 1999. More than 1,200 non-profit grassroots animal welfare organizations from around the nation have received support from the Foundation. About WebSurveyor Corporation As the leader in online survey hosting services, WebSurveyor helps thousands of decision-makers worldwide survey their prospects, customers, and employees. WebSurveyor provides secure, reliable, and affordable hosting services with a dedicated team of advisors who guide users through the survey process. The powerful WebSurveyor technology enables customers to easily produce actionable results, essential to their ever-changing needs. From start-up to global corporation, organizations have made WebSurveyor a vital part of their decision-making process. For more information, please visit our web site at www.websurveyor.com. Editorial Contact: Michelle McCann WebSurveyor 703-481-9326 x218 mmccann@websurveyor.com top of page |
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