VoiceLog Announces “VoiceLog Challenge” – Free Comparison of Speech Recognition-Based TPV (email this article)

Gaithersburg, MD//VoiceLog LLC (Company Profile, Past Stories, Case Studies), the world leader in Third Party Verification for the telecommunications and competitive energy markets, announced today the “VoiceLog Challenge”, an offer to take on all comers in live agent, touchtone, and speech recognition-driven Third Party Verification. In the challenge, VoiceLog will prove that it delivers more good sales and a better user experience than other speech recognition-driven, touchtone IVR or live agent TPV vendors.

Key to the VoiceLog Challenge is an offer by VoiceLog to provide a free month of service to any company currently using live agent, speech recognition or IVR-based TPV from any other vendor. This gives that company an opportunity to run the VoiceLog TPV application side-by-side with their current vendor. After the month, the company can judge for itself whether the VoiceLog application is superior.

“We’ve already been in head-to-head situations with other vendors,” said Karl Erickson, Chief Technology Officer at VoiceLog, “and we know we win. Given a choice, the client’s sales representatives prefer using VoiceLog because our VoiceXML platform integrated with speech recognition provides superior ease-of-use, better recognition rates, and a richer overall experience. We’re looking forward to more opportunities to prove our superiority.”

Taking advantage of the VoiceLog Challenge is easy. A company need only be a current user of Third Party Verification and agree to share the results of the test with VoiceLog. VoiceLog will set up the client’s script for free and provide a full month of service.

The VoiceLog speech-recognition TPV application uses a state-of-the-art VoiceXML speech-processing platform from VoiceGenie and ScanSoft speech recognition software.

VoiceLog is the world’s leading provider of Third Party Verification, with more clients than any other provider, 99.999% uptime, savings up to 75%, Web-based audio retrieval, real-time data transfer support, and many other benefits. In addition, VoiceLog offers hosted call center monitoring and recording technology, third party quality monitoring and long-term audio storage.

For more information about VoiceLog, contact Larry Leikin at 301-230-2129 or lleikin@voicelog.com or visit us on the Web at www.voicelog.com. VoiceLog is a registered trademark of VoiceLog LLC.