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ViryaNet to Host Live e-Seminar to Introduce Service Scheduler, an Advanced Scheduling Solution

SOUTHBOROUGH, Mass.---Oct. 30, 2001--ViryaNet (NASDAQ: VRYA - news), a leading provider of solutions for wireless field service automation, today announced that it will conduct an online seminar to introduce ViryaNet Service Scheduler, an intelligent service scheduling solution that allows organizations to optimize their field engineers' schedules, maximize resource utilization, shrink costs, and secure customer commitments. The e-Seminar will be presented live by Shirell Orsler, senior product manager at ViryaNet, and will be followed by a question and answer session.

The e-Seminar, entitled ``Optimizing the Who, What, Where, When: Advanced Scheduling'', will take place on Tuesday, November 6, 2001 from 1:00 to 1:45 p.m. EST. Attendees will learn how scheduling solutions can maximize the productivity of field resources and deliver an increased ROI. The presentation will provide an overview of ViryaNet's advanced scheduling functionality, including:

Appointment booking and scheduling methods
An optimization engine that assigns the best technician to the job based upon skill sets, availability, and location
Mapping and routing with recommended travel routes and driving directions
A dispatch board to view and manage technicians' schedules
A Web calendar that allows technicians to manage their own schedules
``This e-Seminar will demonstrate how advanced scheduling technology can dramatically improve field service operations by eliminating the challenges associated with manual workforce scheduling,'' said Shirell Orsler. ``ViryaNet Service Scheduler provides an optimal schedule based on business rules, which increases the revenues of service organizations and enhances the levels of service they are able to offer customers.''

To register for the e-Seminar, visit www.viryanet.com or call 800-661-7096.

About ViryaNet

ViryaNet is a provider of solutions for wireless field service automation.

ViryaNet's award-winning Service Hub combines the power of the Internet, the freedom of wireless technologies, and the resources of ViryaNet's deep service expertise to help companies improve workforce scheduling, dispatching, and activity reporting; customer contract and entitlement automation; and logistics and repairs management.

Customers in the telecommunications, manufacturing, utilities, third party maintenance, and other industries use Service Hub to transition complex service business processes into a manageable, scalable Internet operation, thereby increasing service revenues, decreasing service costs, and maximizing customer satisfaction efforts.


 
Editorial Contact:
Beth Bryant
Sterling Hager, Inc.
617.926.6665
beth@sterlinghager.com
 
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