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ViryaNet Wireless Workforce Management to Integrate With Amdocs Order Management SystemCombined solution offers integration of ordering and field workforce automation for the telecommunications industrySOUTHBOROUGH, Mass.--Sept. 10, 2001-- ViryaNet (NASDAQ:VRYA - news), a provider of enterprise and mid-market wireless workforce management solutions for field service communities, today announced a cooperative agreement with Amdocs, the world's leading provider of CRM, billing, and order management solutions to the communications and IP industry. The new offering combines Amdocs Order Management System (OMS), which is part of Amdocs Ensemble customer care and billing platform, with ViryaNet's wireless workforce management solution.The combined Amdocs and ViryaNet solution will automate order management, provisioning, and fulfillment -- from order negotiation, through field delivery and workforce management, to customer billing. The solution will improve data integrity, consistency and accuracy, and increase successful transactions. Amdocs OMS supports communications operators for ordering of voice, data, and IP products and services. It simplifies capturing customer requests, provides wizard-driven negotiation, offers immediate information about product offerings, product availability, network resources, price plans and sales aids, and enables the simple and rapid definition of new products and services. ViryaNet's wireless workforce management solution enables organizations to efficiently manage the entire service delivery process and ensures that the right technician arrives at the right location at the right time with the right parts and information. The ViryaNet solution schedules and dispatches appropriate resources, captures logistics and labor activity, and monitors, reports, and measures field activity. ``Combining our respective world-class solutions will create an automated environment that minimizes service delivery time, optimizes resource utilization within the OSS, enhances data integrity, and reduces the number of failed orders and duplicate field dispatches,'' said Win Burke, president and CEO, ViryaNet. About ViryaNet ViryaNet is a leading provider of enterprise and mid-market wireless workforce management solutions for field service communities. These solutions enable field service organizations to efficiently schedule and dispatch field service personnel, capture and record logistics and labor activity, and monitor, report, and measure this activity -- meeting an organization's installation, preventative maintenance, and break-fix obligations. ViryaNet's wireless workforce management solution supports wireless devices over standard wireless networks. ViryaNet's solutions feature application program interfaces (APIs) that allow organizations to integrate popular front- and back-office applications. ViryaNet's professional services team and implementation partners enable implementation of the Company's solutions for wireless workforce management. Safe Harbor Statement Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward- looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its products and its relationships with its customers. All forward-looking statements included in this document are based upon information available to ViryaNet Ltd. as of the date hereof, and ViryaNet Ltd. assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to ViryaNet's business are set forth in ViryaNet's Form F-1, as amended, declared effective by the SEC on September 19, 2000, and the other reports filed from time to time with the Securities and Exchange Commission. Editorial Contact: Beth Bryant Sterling Hager, Inc. 617.926.6665 beth@sterlinghager.com top of page |
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