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Vineyardsoft Corporation Announces KnowledgeSync 2000 for Supercharging Customer Relationship Management (CRM) Application Alerts
Revolutionary Technology Unifies Critical Alerts Across Multiple Business Applications
Vineyard Haven, Massachusetts, Sept 14, 1999 – Vineyardsoft Corporation, the pioneer of knowledge synchronization software, today announced KnowledgeSync 2000, a revolutionary software solution that supercharges customer relationship management (CRM) applications with the most powerful alert technologies on the market today. Supporting alerts based on sophisticated trend analysis, and on conditions across multiple business applications, KnowledgeSync is a quick and cost-effective solution that enables organizations to make the most timely and profitable business decisions by ensuring that the right information gets placed in the hands of the right people at the right time.Designed for both the corporate-based employee and mobile executive armed only with their PDA, KnowledgeSync features a first-in-the-industry Webcast alert technology, plus e-mail, fax, and pager notifications. KnowledgeSync enables users to receive alerts about the widest range of application events from any ODBC-compliant database, and also supports external alert subscription, enabling organizations to keep customers, business partners, and all members of the supply chain up-to-date on crucial corporate events.
With a wizard-driven Event Manager, plus pre-configured “paks” of alert scenarios for applications such as GoldMine®, Maximizer Enterprise™, and SalesLogix™, KnowledgeSync™ provides a uniquely affordable notification technology simple enough to install and implement that organizations will see its benefits in less than a day. And with the KnowledgeSync EventPak Builder, CRM software vendors, resellers, and consultants can create and sell their own paks of application-specific events without needing any programming or SQL experience.
Most importantly, KnowledgeSync lets organizations benefit from alerts based on conditions across multiple software applications. “Product integration is today’s single greatest hurdle for both customers and software developers alike,” said Don Farber, Vice President of Marketing for Vineyardsoft. “Up until now, people were faced with either lengthy and costly integration efforts, or of simply making do with isolated pools of application data. KnowledgeSync provides a quick and cost-effective solution for organizations that need timely and relevant alerts regardless of where the information resides.”
About Vineyardsoft Corp.
Vineyardsoft Corporation is headquartered on Martha’s Vineyard, MA, and is the leading developer of Knowledge Synchronization software. Founded by James R. Murphy, a pioneer in the development of customer service software since the mid-1980s, Vineyardsoft’s focus is on application-independent alert software that enables organizations to more quickly identify and communicate “events” that occur in crucial business applications. For more information on Vineyardsoft, call 508-696-6495, e-mail info@vineyardsoft.com, or visit Vineyardsoft's Web site at http://www.vineyardsoft.com.
Editorial Contact:
Don Farber
Vineyardsoft Corporation
508-696-6495
farber@vineyardsoft.com
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