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Get ITIL with viaTIL PromotionTORONTO, Ontario, November 12th, 2001 – Viadyne Corporation, a premier provider of ITIL Service Management solutions, is pleased to introduce the “Get ITIL with viaTIL Promotion”. During the period of Nov 12th – Dec 31st 2001, Viadyne is offering viaTIL at a 50% discount, complete with 15 days of free deployment consulting. Customers can leverage the viaTIL framework to become or rapidly accelerate deployment of the world’s best practice processes for IT Service Management, ITIL.In the new IT Service Management paradigm, where IT is being managed as a business unit, organizations are looking to leverage and integrate best practice processes like ITIL (Information Technology Infrastructure Library), and implement enterprise technology solutions that support and enable those processes. Furthermore, organizations are requiring these solutions to be highly adaptable so that they can be aligned and tailored specifically to their IT and core business requirements, while accommodating the high demand for growth and rapid change. Delivering this capability is what separates Viadyne from others in the marketplace, and uniquely positions us in the industry. Viadyne's viaTIL framework is the only integrated, enterprise, "out-of-the-box" built on ITIL best practice, 100% customizable solution available in the industry today. • viaTIL provides an "out-of-the-box" integrated, comprehensive and cohesive suite of enterprise IT Service Management applications founded on the processes defined by the ITIL (Information Technology Infrastructure Library). The solution was designed and developed by ITIL certified professionals from the ground up, and is currently the worldwide industry leader it ITIL compliancy. • viaTIL is constructed on workflow framework architecture that is robust, scalable, and portable. Organizations of any size, from a mid-tier user community to the global giants, can operate in an environment that is reliable, fit for purpose, and cost effective. • The viaTIL framework is 100% customizable at every level, providing for unparalleled adaptability. With this capability you can customize and add forms, functions, fields, and 3rd party integrations. You can tailor processes and process integrations to even the most unique specifications. You even have the ability to create new web-based solutions for practically any application and for any market. • viaTIL provides a single consolidated enterprise solution, integrating all the strategic, tactical, and operational function disciplines. Multi- company operations, multi-time zone handling, multi-currency, application hosting, network operations, dynamic menuing and data segregation are all but a few of the enterprise capabilities the framework offers. About viaTIL™ viaTIL provides an “out-of-the-box” comprehensive and holistic suite of Enterprise IT Service Management applications founded on the leading processes defined by the Information Technology Infrastructure Library (ITIL), the global standard for consistent, and comprehensive “best practices” for IT Service Management. viaTIL, with its industry leading ITIL Enhanced compliancy, enables organizations of any size to realize and rapidly leverage the benefit of the world’s best practice processes. This solution approach delivers a consolidated and integrated operation framework that provides the flexibility and adaptability for 100% customization at any level, to specifically address the operational challenges of your organization, reduce total cost of ownership, and generate a competitive advantage in the marketplace. viaTIL suite, comprised of: Service Desk, Incident Management, Problem Management, Change Management for Infrastructure, Change Management for Users, Facilities Management, Procurement, Release Management, Configuration Management, Asset Management, Availability Management, IT Financial Management, Capacity Planning, Service Level Management, and Metrics and Management Reporting, incorporates and tightly integrates all the support, service, and delivery processes required to promote a quality approach to achieving business effectiveness and efficiency in the use of information technology. For more information on viaTIL, send an e-mail to info@viadyne.com or visit http://www.viadyne.com. About Viadyne Corporation Viadyne is a premier provider of Enterprise Service Management solutions, delivering solutions that provide organizations the ability to manage, control, and improve the supportability of their IT and customer services. By focusing on both process and technology, Viadyne offers customers the ability to incorporate and tightly integrate all the support and service processes required to promote a quality approach to achieving business effectiveness and efficiency, while improving economic profitability. For more information on Viadyne, its products and services send an e-mail to info@viadyne.com or visit http://www.viadyne.com. © 2001 Viadyne Corporation. All rights reserved. Viadyne, viaTIL, and viaTILconnect are trademarks of Viadyne Corporation, Ontario, Canada, which are registered or pending in certain jurisdictions. Remedy, Remedy Help Desk, and the Action Request System are trademarks of Remedy Corporation, Mountain View , California, which are registered or pending in certain jurisdictions. All other trademarks are the property of their respective owners. Editorial Contact: Viadyne Corporation (905) 420-3110 info@viadyne.com top of page |
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