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Vertical Solutions, Inc., Serviceware and HDI Announce FREE CRM Technology Seminar

August 8, 2001 - Cincinnati, OH - Vertical Solutions, Inc. (VSI), a global provider of next generation electronic Customer Relationship Management (eCRM) software for call centers, announced a FREE CRM technology seminar in Cincinnati, OH on August 16, 2001. VSI will be providing insight into eCRM implementation methodologies by discussing "eCRM Solutions: 5% Margin Between Failure and Success." Serviceware has partnered to present their latest intelligent knowledge management tools, while The Help Desk Institute will be discussing the benefits of their professional community forums. For more information visit www.vertsol.com.


 
Editorial Contact:
Ron Wegmann Jr.


ronnie.wegmann@vertsol.com
 
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