Press Release - Vertical Solutions

Company Profile

VSI's Executive Roundtable Energizes European PowerHelp® Millennium Business Partners

In a market where competition focuses on new technology unfolding daily, Vertical Solutions, Inc. is not only strengthening their commitment to technology - but also to relationships.

Cincinnati, OH - August 9, 1999 - Vertical Solutions, Inc. (VSI) invited their international partners July 1 - 2, 1999 for an Executive Roundtable Meeting in Europe. The meeting was jointly hosted by VSI and On Site, an IT and telecommunications firm, at On Site's headquarters in Brussels, Belgium.

Daniel Farhi, a roundtable attendee and Director of International Accounts at Groupe Bull stated, "I have been particularly impressed by the quality of the presentation of the VSI product set and the very comprehensive demonstration which followed the presentation. VSI has demonstrated during these meetings its deep knowledge of the CRM marketplace, its commitment to quality and its ability to set-up a network of reliable partners to market and support its products internationally."

The roundtable was created to reveal the parallels between the US and European CRM marketplace and detail the strategies over the next twelve months. The meeting incorporated presentations from each VSI partner with focus on their vision and strategy on the CRM and Customer Intelligent Enterprise (CIE) marketplace. VSI created this format to leverage each company's strengths as well as assimilate VSI's current and future direction and PowerHelp® Millennium product suite into their partner's current offerings. Company attendees included Groupe Bull, IQUIP, Antares Service Management, On Site, and VSI.

Vertical Solutions, Inc. (VSI), a leading software developer and Customer Relationship Management (CRM) professional services provider of call center management and field service management software, has impacted the call center market-place by focusing on the latest Web technology and, equally, on their partner relationships and dedication to customer service. "We contribute our success to events such as our Executive Roundtable Meeting where we take time to discuss each of our international company's business, and how we can complement one another. Growing with our partners as well as our customers is just as important as our dedication to offering the latest e-Customer Service solutions, " says Kris Wegmann, Director of New Business Development.

"It was a pleasure for OnSite to welcome VSI and their partners to our premises. The way VSI approaches the market and their partner relationships, is even more motivation to become a certified partner of VSI," said Marc Dubois, Business Development Manager of On Site.

VSI will be traveling to Europe again in September of '99 for a series of meetings and scheduled press conferences with their international partners.

About Vertical Solutions:
Vertical Solutions, Inc. (VSI), founded in 1984, is headquartered in Cincinnati, Ohio. VSI is a leading software developer and professional services provider of field service management and call center management software. For more information about Vertical Solutions, its products and its services, call Kris Wegmann at (513) 891-7997 EST or visit VSI's web site at http://www.vertsol.com.

http://www.vertsol.com

Contact: Ed Zentz
(513) 891-7997
Ed.Zentz@vertsol.com



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