Verint Receives Multi-Million Dollar Order for ULTRA Solution from New U.S. Wireless Communications Customer (email this article)

Leading Wireless Communications Company Will Deploy ULTRA and Its Speech and Data Analytics across More Than 15 Contact Centers to Enhance Nationwide Customer Service Initiative

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MELVILLE, N.Y.--(BUSINESS WIRE)--Sept. 19, 2005-- Verint Systems Inc. (Company Profile, Past Stories, Case Studies) (NASDAQ: VRNT - News), a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence, today announced that it has received a multi-million dollar order for its ULTRA(TM) suite from a leading U.S. wireless communications company. This new wireless communications customer will be deploying Verint's ULTRA solution and its speech and data analytics across more than 15 contact centers to enhance the service it provides to customers across the U.S.

"Our ULTRA solution is designed to help large-scale organizations improve business processes across their entire enterprise, including their customer-facing and back office operations," said Dan Bodner, Verint's President and CEO. "Our significant experience working with telecom companies has provided us with a deep understanding of their challenges and we are committed to the continued development of innovative actionable intelligence solutions for the communications industry."

ULTRA and its Analytics suite drive total quality by enabling organizations of all sizes to cost effectively capture all customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. Easy access to all customer data through ULTRA's Web-based desktop portal enables enterprises to use what they learn from customer contacts to optimize their processes, increase productivity, comply with risk management requirements and improve service to their customers.

About Verint Systems Inc.
Verint® Systems Inc., headquartered in Melville, New York, is a leading provider of analytic software-based solutions for communications interception, networked video security and business intelligence. Verint software, which is used by over 1,000 organizations in over 50 countries worldwide, generates actionable intelligence through the collection, retention and analysis of voice, fax, video, email, Internet and data transmissions from multiple communications networks. Verint is a subsidiary of Comverse Technology, Inc. (NASDAQ: CMVT - News). Visit us at our website www.verint.com.

Note: Certain statements concerning Verint's future revenues, earnings per share, results or prospects are "forward-looking statements" under the Private Securities Litigation Reform Act of 1995. There can be no assurances that forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important risks, uncertainties and other important factors that could cause actual results to differ materially include, among others: introducing quality products on a timely basis that satisfy customer requirements and achieve market acceptance; decline in information technology spending; changes in the demand for Verint's products; challenges in increasing gross margins; lengthy and variable sales cycles create difficulty in forecasting the timing of revenue; aggressive competition in all of Verint's markets, which creates pricing pressure; risk associated with integrating the business and employees of Opus; risks associated with integrating the assets and business acquired from ECtel Ltd. and RP Sicherheissysteme GMBH; risks associated with Verint's ability to retain existing personnel and recruit and retain qualified personnel in all geographies in which Verint operates; risks associated with changes in the competitive or regulatory environment in which Verint operates; dependence on government contracts; expected increase in Verint's effective tax rate; risks that Verint's intellectual property rights may not be adequate to protect its business or that others may claim that Verint infringes upon their intellectual property rights; perception that Verint improperly handles sensitive or confidential information; inability to maintain relationships with value added resellers and systems integrators; difficulty of improving Verint's infrastructure in order to be able to continue to grow; risks associated with significant foreign operations, including fluctuations in foreign currency exchange rates; risks associated with Comverse Technology, Inc. controlling Verint's busi ness and affairs; and other risks described in filings with the Securities and Exchange Commission. All documents are available through the SEC's Electronic Data Gathering Analysis and Retrieval system (EDGAR) at www.sec.gov or from Verint's website at www.verint.com. Verint makes no commitment to revise or update any forward-looking statements.

Verint, the Verint word mark, Actionable Intelligence, Powering Actionable Intelligence, STAR-GATE, RELIANT, LORONIX, NEXTIVA, SmartSight, Lanex and ULTRA are trademarks of Verint Systems Inc. Other names may be trademarks of their respective owners.
 

Editorial Contact:
Mariann McDonagh
Verint Systems
(516) 677-7191
mariann.mcdonagh@verintsystems.com