PeopleSoft Named CRM Market Leader by CRM Magazine(email this article)

NEW YORK--(BUSINESS WIRE)--Aug. 27, 2003--PeopleSoft (Company Profile, Past Stories, Case Studies), Inc. (Nasdaq:PSFT - News) today announced that it received a "CRM Market Leader" award at DCI's Customer Relationship Management Conference & Exposition. The honor was awarded to PeopleSoft by CRM Magazine, the industry's leading monthly magazine dedicated to helping companies achieve customer-focused organizations.

As a part of CRM Magazine's 2003 CRM Leader Awards, the publication named CRM Market Leaders in five categories: enterprise CRM, mid-market CRM, contact center outsourcers, analytics, and consultancies. The awards were selected based on a combination of weighted criteria, including revenue, revenue growth, market share, customer wins, and reputation for customer service. PeopleSoft was ranked in the "enterprise CRM" category.

"We congratulate PeopleSoft on being chosen as a CRM Market Leader," said Ginger Conlon, editor-in-chief, CRM Magazine. "After a thorough review of the company's market momentum statistics, customer case studies, and industry track record, PeopleSoft emerged as an undeniable market leader for enterprise CRM."

"PeopleSoft continues to demonstrate technology leadership by delivering innovative CRM solutions that provide the best application usability in the industry," said Joe Davis, vice president and general manager, PeopleSoft CRM. "It is an honor to be recognized for our excellence in CRM with such a prestigious award."

PeopleSoft offers a comprehensive suite of CRM applications that is fast to implement, easy to use and drives smart business processes. The award-winning CRM suite helps companies address increasing customer expectations, expand globally while cutting costs, and improve business processes through leading-edge analytics. In addition to supporting multiple languages and currencies, PeopleSoft offers a complete portfolio of marketing, sales and service solutions, as well as industry-specific CRM solutions for communications, energy, government, high tech, financial services and insurance.

About PeopleSoft

PeopleSoft (Nasdaq:PSFT - News) is the world's leading provider of application software for the real-time enterprise. PeopleSoft pure Internet software enables organizations to reduce costs and increase productivity by directly connecting customers, suppliers, partners and employees to business processes on-line, in real time. PeopleSoft's integrated, best-in-class applications include Customer Relationship Management, Supply Chain Management, Human Capital Management, Financial Management and Application Integration. Today more than 5,200 organizations in 140 countries run on PeopleSoft software. For more information, visit us at www.peoplesoft.com.

PeopleSoft and the PeopleSoft logo are registered trademarks. All other company and product names may be trademarks of their respective owners.