UniPress Software Expands Government Market Focus with NASA’s SEWP Contract(email this article)

EDISON, NJ (August 22, 2003) – UniPress Software (Company Profile, Past Stories, Case Studies) , Inc., a leading provider of web-based service desk automation software, today announced that its FootPrints® product line is now available to federal agencies on the NASA Scientific & Engineering Workstation Procurement III contract (SEWP III). This contract will help expand the use of FootPrints in the government marketplace, joining many leading agencies such as the US Navy, US Army, Los Alamos National Laboratory, and the Internal Revenue Service. UniPress’ products are also available on the GSA schedule.

“Being named to the SEWP contract further emphasizes our ability to live up to the rigorous challenges set forth by government agencies,” commented Mark Krieger, President of UniPress Software. “We are pleased to offer our product line through SEWP and are confident that federal organizations can leverage FootPrints to centrally track and manage business-critical service and support operations.”

Under the terms of the SEWP contract, FootPrints and FootPrints for Exchange, as well as a range of add-on modules, are available at discounted prices. FootPrints is a 100% web-based service desk software system that centrally tracks, manages, and controls all types of customer issues and support requests. As a web-based solution, it is extremely easy-to-deploy and use, and provides a range of comprehensive features to automate internal and external support operations, such as self-service online, two- way email management, knowledge management, and powerful reporting. The software is widely used by over 1,500 organizations and offers the flexibility to drive other business activities and processes, such as software development and bug tracking, IT resource tracking, and project management initiatives.



Government Pricing
On the NASA SEWP contact, FootPrints is priced at under $1000 per help desk agent fixed license, with a minimum purchase of 3 agent licenses in a starter pack. The FootPrints product line is also available on the GSA schedule (contract number GS-35F-0391L). Volume, concurrent, and site license pricing options are also available. DOD organizations who wish to purchase FootPrints on the GSA schedule should reference CCR number 742065.

About NASA’s SEWP
Providing the latest in Information Technology products and services, the NASA SEWP III contract is a Government–Wide Acquisition Contract vehicle that offers a vast selection and wide range of advanced technology UNIX, Linux, and Windows based technology products and services to all Federal Agencies, including Department of Defense and their authorized contractors. SEWP offers low prices (generally below GSA Schedule prices), the lowest surcharge (0.60%), and the easiest and fastest ordering procedure. Through SEWP, agencies can find an exact fit for their needs at the best overall value by searching the Web and choosing the right solutions offered directly by leading hardware and software manufacturers and experienced Government integrators.

About UniPress Software, Inc.
Headquartered in Edison, New Jersey, UniPress Software, Inc. is a developer of web-based service desk automation software targeting mid-market companies, departments within large enterprise organizations, and small businesses. The company’s FootPrints® product line, launched in 1996, provides a comprehensive range of capabilities to significantly improve help desk and external support operations, including centrally managed customer issue tracking, self-service online, knowledge management, two- way email management, dynamic access to existing Microsoft Exchange and other LDAP-based corporate address books, automated IT asset-discovery and tracking, source code configuration management, and advanced collaboration and voice over IP. The FootPrints product line is widely used by more than 1,500 corporate organizations, government offices, and educational institutions worldwide, including Prudential Financial, BHP Petroleum, IBM, Kampgrounds of America, Skechers, Charles Schwab, the IRS, and the University of Pennsylvania. For more information, contact UniPress at 732-287-2100, or via the web at www.unipress.com.