REDWOOD CITY, Calif., Sept. 17 /PRNewswire-FirstCall/ -- Support industry experts Bruce Mowery, Vice President of Corporate Marketing for SupportSoft, Inc. (Nasdaq:
SPRT - News), a leading provider of service and support automation software, and Pete McGarahan, Executive Industry Fellow of STI Knowledge, a leading provider of
products, services and certification programs for enterprise support needs, will discuss how to utilize corporate knowledge for delivering real-time service and support.
The Web seminar will describe industry leading best practices for the integration of people, process and technology for automated delivery of enterprise service and support
automation solutions that can help:
-- Reduce support costs
-- Increase the productivity of support professionals
-- Minimize training costs
-- Create more efficient, productive support professionals and employees
WHEN: September 18th, 10 a.m. - 11:30 a.m. PDT, 1 p.m. - 2:30 p.m. EDT
For more information and to register, please visit http://www.supportsoft.com/news/events/webcasts.asp?cmpn=WebSeminarArch
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About SupportSoft
SupportSoft is a leading provider of service and support automation and endpoint management software for corporate enterprises and broadband service providers worldwide.
SupportSoft's patented software platform allows businesses to automate and personalize the support they provide to their customers, partners and employees, helping them
reduce costs, increase revenues and drive user satisfaction. Global 2000 companies using SupportSoft's comprehensive family of software solutions include enterprises like
Procter & Gamble, Clorox, GE, Cisco Systems, Bank of America, NEC, BT and Schlumberger, broadband providers like Comcast, BellSouth and Cox
Communications, OEMs and System Integrators like IBM, Sony, Siebel Systems and CSC. SupportSoft has offices and customers located throughout the world. For more
information, visit www.supportsoft.com.
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