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TALISMA CORPORATION EXPANDS CRM PRESENCE IN JAPAN-- Vital Information localizing Talisma solutions for Japanese market and becoming a preferred reseller of Talisma eCRM solutions in Japan --SEATTLE, August 21, 2001 -- Talisma - provider of powerful, easy-to-use eCRM software - today announced an agreement with Vital Information of Tokyo, Japan to become a preferred reseller of Talisma solutions in Japan. As part of the partnership, Vital will provide full localization including all product and documentation translations for the Talisma product line. "We found significant potential for Talisma's CRM products in the Japanese market and we also find nothing quite like them in Japan", says Jun Kobayashi, Vital Information's Chairman and CEO. "Vital's introduction of Talisma's eCRM solution into Japan will provide the first true, complete eCRM solution available in the Japanese market. " Talisma Strengthens presence in Japan through Partnership with Vital Information Talisma offers a unique eCRM solution that makes every part of an organization more knowledgeable and more strategic. Vital Information is extending Talisma's presence in Japan by providing full localization of the Talisma eCRM Suite, and becoming the premier value added reseller of Talisma products in Japan. "Talisma has a great opportunity in the Japanese market, and we feel that Vital will be a great partner in that effort," commented Pradeep Singh, founder and CEO of Talisma Corporation. "Japan is a very exciting market for CRM right now, and with this partnership we are positioned to greatly expand our presence," he added. Far-reaching structural changes in Japan's multi-layered distribution system, combined with pressure to improve overall economic performance, and rapid growth in consumer Web use is prompting Japanese companies to begin a serious effort to take part in the e-business revolution. About Vital - http://www.vitalsinfo.com Vital Information is a leading Operation Service Provider (OSP) in the IT industry in Japan. The company, headquartered in Tokyo, with over 400 development engineers, provides services to meet various needs in the industry from open systems to networking. Vital Information has been growing rapidly and has been profitable since it was founded in August of 1996. The company has over 130 major Japanese corporations as clients. Leveraging Talisma's eCRM software solutions, Vital Information actively promotes eMarketForce, Vital's business proposition to provide solutions to strengthen clients' competitive edge in sales and marketing over the Internet. eMarketForce's includes eInteraction and eMail Marketing. eMail Marketing focuses on expanding the business by acquiring new clients and eInteraction increases sales from existing clients. For more information on Vital Information services, visit www.vitalsinfo.com or call Vital USA, Inc., an US subsidiary of Vital Information at 425.376.1157. About Talisma - http://www.talisma.com Talisma Corporation is the only full-service provider of enterprise-class CRM solutions for effective and robust service, sales and marketing. Talisma's proven experience and expertise has helped hundreds of companies create long-lasting and profitable customer relationships. Whether hosted or installed, modular Talisma (tm) eCRM products and services are easy to deploy, extend, integrate, and scale, to ensure superior relationship management across multiple communication channels including phone, e-mail, Web self-help, Web forms, chat, VoIP, fax, wireless and face-to-face meetings. The company also provides extensive training and integration services and outsourced staffing services. Headquartered in Seattle, Talisma has more than 525 employees with offices in India, Europe, Asia and 15 cities across the U.S. The company has a rapidly growing list of more than 400 customers including Real Networks (Nasdaq: RNWK), Exodus (Nasdaq:EXDS), Lowe's Companies Inc. (NYSE: LOW), Air Products (NYSE: APD), MSNBC, NetGrocer.com, Google, Twinings, EMI, Mexicana Airlines, Tupperware and BlueNile.com. Talisma is privately held with investments from Oak Investment Partners, Madrona Venture Group, The Carlyle Group, SeaPoint Ventures and Cedar Grove Investments. Editorial Contact: Samantha Horton Talisma Corp. 425.602.5619 samh@talisma.com top of page |
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