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Talisma’s CRM Solution selected Among the Year's Best by Inter@ction Solutions™ MagazineTalisma Receives 'Product of the Year' Award for Innovation and for Enabling Communication Capabilities across the EnterpriseSEATTLE, Jan. 9, 2002 - Talisma® Corporation, one of the emerging leaders in the customer relationship management (CRM) industry, today announced that it has received Customer Inter@ction Solutions Magazine's 2001 Product of the Year award. Designed to honor innovative products that have furthered the contact center and CRM industry, Talisma was recognized for its exemplary contribution to the industry.“Talisma is pleased to be recognized by a respected magazine like Inter@ction Solutions,'' said Mike McClure, vice president of marketing at Talisma. “Our focus of integrating electronic communication channels across organizations and delivering on the need for short-term ROI are the same reasons Talisma is being selected by our customers over other options available on the market. This has made Talisma the fastest growing vendor in the CRM industry and this award validates our product strategy in the contact center and CRM industries.” “Customer Inter@ction Solutions(TM) magazine initiated the Product of the Year award program to help our readers sort through the vast proliferation of new products in the marketplace,” said TMC president and group publisher Rich Tehrani. “The Product of the Year award, selected by the editors of Customer Inter@ction Solutions(TM) and the engineers of TMC Labs, is given to those select products, such as the Talisma Sales Suite, supplied by Talisma Corp., that deserve the attention of forward-thinking organizations looking for best-of-breed solutions. We chose the Talisma Sales Suite as a Product of the Year because of the functionality it gives to sales personnel, including its customer view, reporting and analytical capabilities, as well as the ability to access real-time data by both local and remote users. We are pleased to honor the Product of the Year winners today, as they lay the groundwork for the next generation of communications solutions.” About Talisma - http://www.talisma.com Talisma Corporation is a provider of interaction-centric CRM solutions for service, sales and marketing. Talisma’s proven philosophy of rapid software deployment and use-based evolution has helped hundreds of companies create long-lasting and profitable customer relationships and see early returns on their investment. Whether hosted or installed, modular Talisma’s CRM products and services are easy to deploy, extend, integrate, and scale. The company also provides extensive training and integration services and outsourced support services. Talisma’s Outsourced Services provide skilled and knowledgeable people to support a company’s need for 24x7 worldwide support, complimenting its full suite of product offerings. Headquartered in Seattle, Talisma has more than 500 employees with offices in India, Europe, Asia and 15 cities across the U.S. The company has a rapidly growing list of more than 400 customers including Real Networks, Air Products, MSNBC, Cooper Tires, Google, The Red Cross, EMI, Mexicana Airlines, Tupperware and BlueNile.com. Talisma is privately held with investments from Oak Investment Partners, Madrona Venture Group, Paul Maritz, SeaPoint Ventures, Cedar Grove Investments and The Carlyle Group. Editorial Contact: Jerry Johnson Talisma Corporation 425.897.3281 JerryJ@Talisma.com top of page |
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