REDWOOD CITY, Calif., Sept. 6 /PRNewswire-FirstCall/ -- SupportSoft (Company
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Studies), Inc. (Nasdaq: SPRT - News), a leading provider of Real-Time Service Management (RTSM(TM)) software, in association with Light Reading, a leading, online information resource for telecommunications news and trends, will share insights on how service providers can smooth the way for successful triple-play service delivery via new service verification solutions during an online presentation tomorrow, Wednesday, September 7, 2005.
The Webinar will discuss how SupportSoft is helping to transform the service architecture for triple-play networks to maximize operational efficiency and control costs, while providing for improved subscriber management and flexibility in deployment of multiple customer services.
Also participating in the Webinar are representatives from Alcatel and Riverstone. The discussion will examine the complexities involved with deploying a reliable, secure, scaleable, and cost-effective triple-play network in a timely, consistent manner to contribute to ongoing customer satisfaction.
WHAT: Light Reading Webinar
"End-to-End Triple Play Network Architecture"
http://www.lightreading.com/webinar.asp?doc_id=27591
WHO: Marc Itzkowitz, Product Director, SupportSoft
WHEN: Wednesday September 7, 12 p.m. ET/9 a.m. PT/5 p.m. GMT
About SupportSoft
SupportSoft, Inc. is a leading provider of Real-Time Service Management (RTSM(TM)) software designed to improve enterprise endpoint automation and technical support and enable triple play service automation for VoIP, video or broadband delivery by service providers to their customers. Digital service providers benefiting from SupportSoft solutions include Auna, Belgacom, BellSouth, Casema, Charter Communications, Comcast Communications, Cox Communications, Time Warner, TDC Cable TV, TeliaSonera, UPC and Verizon. Enterprises that have licensed SupportSoft software for IT requirements include ADP, Bank of America, BT, IBM, Procter & Gamble, Siebel Systems, Sony and Thomson Financial. Managed service providers that utilize the Company's solutions to provide outsourced services to their enterprise customers include ACS, CGI, CompuCom and CSC. For more information, visit www.supportsoft.com.
This press release contains forward-looking statements including, but not limited to, the expected benefits of triple play service verification software products. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in these forward-looking statements, including, but not limited to: the compatibility of the software with hardware and software platforms that are used by the service providers and their subscribers now or in the future, system failures that may cause an interruption in the use of the products, the rapid pace of technology change as well as other risks detailed from time to time in our SEC filings. Statements included in this release are based upon information known to SupportSoft as of the date of this release, and SupportSoft assumes no obligation to update information contained in this press release.
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