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SSPA Launches Market Report(San Diego, CA December 19, 2002) - The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals, today announced that the first edition of the new SSPA Market Report has been distributed. The monthly Market Report will provide current and valuable information regarding how vendors can promote their products and services to the nearly 20,000 tech support professionals within the SSPA Member Community. The SSPA Vendor Membership Program offers many opportunities to market and sell to the over 2,400 customer contact centers members and to take advantage of the many Member benefits.“The Market Report is an exciting addition to the many benefits provided to the SSPA Vendor Members,” said Bill Rose, Founder/CEO. “It is a valuable communication link between SSPA and the Vendor Members and will keep them informed of the various activities and opportunities available to them as a Member.” The Market Report will provide current information and updates on how Members can achieve their sales and marketing goals through: Worldwide Industry Recognition *SSPA Awards Programs * Sponsored White Papers * Event Sponsorships * Article Publications Advertising * Email Distributions * Banner Ads * Sponsored Links * Web Site Advertising Sponsoring * Technology Vendor Spotlight on the weekly SSPA News Exhibiting * SSPA presents two major events for service and support executives- the SSPA Conference@San Diego in the spring; and the SSPA Conference@Savannah in the fall. Vendors in the contact center industry are forced to be cautious about where they spend their marketing dollars,” said Dan Donati, SSPA Director of Sponsor Relations. “It's more important than ever to focus on activities that reach specific target markets and events that provide the highest value for those customers they want to reach. The SSPA Market Report is a resource for companies to market and sell to external customer support and service organization members who invest year after year in the SSPA specifically for the connections, answers, research and education their membership provides.” To learn more about how to subscribe to the Market Report and the SSPA Vendor Membership Program, please visit http://www.thesspa.com/marketreport/. About SSPA Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents nearly 20,000 service professionals at 2,400 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration. SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com. Editorial Contact: Ron Johnson SSPA 909.244.7002 rjohnson@thesspa.com top of page |
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