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SSPA Community Members Increase 82% in 2002!(San Diego, CA. December 17, 2002) -- The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals, announced today that the SSPA community membership base has grown to over 20,000 members worldwide, an increase of 82% since the beginning of 2002. The SSPA community membership has grown so significantly because it is all about content provided to the members. Not just any content but content specific to managing service and support centers.“The SSPA community membership has grown 82% in 2002 because it has always been about delivering tech support content to the doorsteps of our members,” said Bill Rose, SSPA Founder/CEO. “The SSPA News and www.theSSPA.com allows us to provide a robust information source for service and support professionals, whether they are in the USA; Brazil: Australia; Ireland or anywhere around the world. SSPA community members can access the center of support including industry experts, a rich online community, the latest in technology and a network of the best and brightest service and support professionals. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration. “Service and support executives are looking for answers to tough questions in a weak economy,” said Ron Johnson, Director of Community Development. “The community members have learned that they can turn to SSPA- the center of support- for these answers via research, conferences and peer networking.” About SSPA Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents over 20,000 service professionals at 2,400 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration. SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.theSSPA.com or send an email to info@thesspa.com. Editorial Contact: Ron Johnson SSPA 909.244.7002 rjohnson@thesspa.com top of page |
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