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SSPA Provides Unique Sponsorship Opportunities

(San Diego, CA December 3, 2002) – The Service & Support Professionals Association (SSPA) announced today the opportunity for vendors to become a Sponsor of the SSPA Conference@San Diego, March 31 – April 2, 2003. The SSPA conferences offer opportunities to some of the key vendors in the IT industry to showcase their products and services, face-to-face, to a select group of executives attending the conference.

“The SSPA has always had a complete understanding of the customer-vendor relationship,” said Bill Rose, SSPA Founder/CEO. “Our events bring buyers and sellers together in a one-on-one opportunity to create lasting business relationships.”

As a corporate sponsor of the SSPA San Diego Conference, a company benefits by reaching key executives in the technical support industry, technical support professionals, members who supply resources, services, and products and organizations that are leading the way to the future of customer service. The San Diego Conference is an excellent vehicle for exhibiting, corporate visibility, and marketing to those professionals who decide or influence the purchases of products and services for their organization.

The SSPA has established several levels of Sponsorship opportunities, including the Special WebStar Services Awards sponsor; golf tournament sponsor; attendee “welcome basket” sponsor and many others. The costs for each type is different commensurate with the benefits received. For more information on becoming a Sponsor, please send an email to Dan Donati at ddonati@thesspa.com.

"In addition to the demo stations and table top displays available for exhibitors, I am excited about the over thirty new sponsorship opportunities for the 2003 SSPA Conference@San Diego," said Dan Donati, Director of Sponsor Relations. "The special sponsorships are a way for vendors to truly be in the forefront of the conference and create a higher level of awareness for their products and services."

The SSPA Conference@San Diego will focus on “Delivering World-Class Service in Tough Times”; and will be the paramount event where the greatest minds of support services gather to focus on answers and strategies to continue delivering world-class services through a weak economy. The Conference will also explore operational; planning and certification issues, with special attention to customer retention, support automation and web based support technology. For a complete Agenda, visit http://www.thesspa.com/sandiego.

One of the highlights of the San Diego Conference will be the SSPA WebStar Service Awards that will be presented at a gala dinner on Monday evening of the Conference. The annual WebStar Service Awards are presented to companies who excel at providing exceptional customer service and technical support via the Web. The Awards involve a self-nominating process and are open to SSPA and SSPA Service Vendor Alliance (SVA) Members. For more information, please send an email to info@thesspa.com.

About SSPA

Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents nearly 20,000 service professionals at 2,200 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration.

SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more.

For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com.
 
Editorial Contact:
Ron Johnson
SSPA
909.244.7002
rjohnson@thesspa.com
 
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