Supportgate.com Announces Netopia, Inc. As New Service Vendor Alliance (SVA) Member

“We’re excited about having Netopia join our growing SVA Membership,” said Bill Rose, SSPA Founder/Executive Director. “Netopia is a recognized leader in the Internet and eCommerce industry and will provide valuable services to our community members.”

Netopia creates innovative infrastructure products that enable small and medium size businesses to succeed in today's wired economy. The company has developed a unique combination of award winning products, including high-speed Internet connectivity equipment such as DSL routers, state-of-the-art e-commerce and Web site platforms, and remote access and communications tools.

Netopia markets its products and services through a network of strategic channel partners, including ISPs, ASPs, CLECs, carrier service providers, industry associations, Internet portals, and others who operate directly with small and medium size businesses. Netopia is committed to providing its partners with excellent Internet infrastructure products in order to offer unique bundled services to their small business customers.

“ I think this is a perfect fit for Netopia. We are pleased to become a part of this important organization,” said Tom Skoulis, Sr. Vice President and General Manager of Netopia’s Web Platforms Group. “Joining an organization such as the SVA will give us the visibility we need to continue to build solid relationships with other key players in the software support industry.”

Netopia, Inc. is the latest member of the SVA program, which includes companies such as Lionbridge Technologies, Blue Pumpkin Software, Brigade Solutions, Support.com, Inference Corporation, Motive Communications, CustomerSat.com, Remedy Corporation, Servicesoft Corporation, Sykes Enterprises, Software911, Applix, Inc., PeopleSoft, Ask Jeeves, ServiceWare, ePeople, InsightExpress, LLC, Previo, SafeHarbor.com, SatMetrix Systems, Technecall, Inc., Brightware and others.

About Netopia, Inc.
Netopia, Inc. develops, markets and supports broadband Internet equipment and e-commerce Web platforms for small and medium size businesses. Netopia’s technology platforms are designed to enable carriers and service providers to create and offer value-added, bundled service offerings for their small and medium size business customers. These bundled service offerings often include DSL service bundled with backup, bonding, VPN, voice over DSL, and Web site and e-store hosting.

Netopia’s DSL equipment is interoperable with all major central office equipment suppliers, including Alcatel, Cisco, Copper Mountain Networks, Ericsson, Lucent Technologies, Nokia, Orckit, Paradyne, and Siemens. Netopia has established strategic distribution relationships with leading carriers and service providers including Bloomberg.com, Covad Communications, Earthlink Network, Everdream, France Telecom, MegaPath Networks, NorthPoint Communications, PSINet, Rhythms NetConnections, Telecom Italia, UUNet, Verio, Verizon, and XO Communications.

Headquartered in Alameda, Calif., Netopia's common stock trades on The Nasdaq Stock Market® under the symbol “NTPA.” Further information about Netopia can be obtained via phone 510/814-5100, fax 510/814-5021 or on the web at www.netopia.com.

About Supportgate.com
Supportgate.com builds Internet service communities. Through these ‘gates’ you will find the individual organizations of Service Vendors Alliance, (SVA), Support Center Practices (SCP) certification, Technical Support Professionals Society (TSPS), Software Support Professionals Association (SSPA), and SSPA Europe.

The Supportgate.com web portal site is ‘home’ for service professionals and executives and features many opportunities such as Peer2Peer Connection Rooms; Member Showcases; Member2Member Information Exchange; Expert Connections; SupportBooks.com; Online Training and an industry specific Career Center. It also contains Conference and Events Calendars; a Virtual Tradeshow; Industry News; Surveys; SupportWeek.com and a Vendor Directory. Supportgate.com is the home for the Software Technical Assistance Recognition (STAR) Awards; the WebStar Awards; Support SuperStars Awards; SCP Site Certification and SSPA Individual Certification. For more information please visit at www.supportgate.com.