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SSPA Provides Unique Sponsorship Opportunities

(San Diego, CA November 27, 2001) – The Service & Support Professionals Association (SSPA) announced today the opportunity for vendors to become a Sponsor of the SSPA San Diego Summit, February 4-7, 2002 in San Diego, California. The SSPA Conferences offer opportunities to some of the key vendors in the IT industry to showcase their products and services, face-to-face, to a select group of executives attending the conference.

“The SSPA has always had a complete understanding of the customer-vendor relationship,” said Bill Rose, SSPA Founder/Executive. “Our events bring buyers and sellers together in a one-on-one opportunity to creating lasting business relationships.”

As a corporate sponsor of the SSPA San Diego Summit, a company benefits by reaching key executives in the technical support industry, technical support professionals, members who supply resources, services, and products and organizations that are leading the way to the future of customer service. The San Diego Summit is an excellent vehicle for exhibiting, corporate visibility, and marketing to those professionals who decide or influence the purchases of products and services for their organization.

The SSPA

The SSPA San Diego Summit includes executives representing Primus Knowledge Solutions, Cambridge Technology Partners, Cognos, Mercury Interactive, Mitchell International, and many others will make presentations on topics including “The Technology Trap: Implementing Service Technology That Works”, “Self-Service Doesn’t Mean Bad Service”, “Is Web-Based Support Really Working?” “Implementing a Service Culture”, “People Issues: Recruiting, Motivating & Retaining Customer Oriented Staff” and many others. For a complete Agenda, visit www.supportgate.com/summit.

One of the highlights of the San Diego Summit will be the SSPA WebStar Service Awards that will be presented at a gala dinner on Monday evening of the Conference. The annual WebStar Service Awards are presented to companies who excel at providing exceptional customer service and technical support via the Web. The Awards involve a self-nominating process and are open to SSPA and SSPA Service Vendor Alliance (SVA) Members. For more information, please send an email to info@supportgate.com.

For the past 12 years, the Service & Support Professionals Association (SSPA) has led the industry by providing content rich workshops, conferences, executive forums, roundtable meetings and industry recognized Awards Programs. The SSPA San Diego will be a meeting of the best and brightest minds in the software support industry. For more information and to register for the San Diego Summit, visit www.supportgate.com/summit.

About SSPA
Founded in 1989, SSPA represents over 15,000 service executives in over 500 member companies worldwide. SSPA gives service and support professionals opportunities to share ideas, discuss developing trends and network with their peers. SSPA offers its members conferences, seminars, specialized training, executive forums, certification programs and a variety of publications. SSPA resides at the web portal of Supportgate at www.supportgate.com. Through these ‘gates’ you will find the Membership Communities of the Service & Support Professionals Association (SSPA), the SSPA Europe, the SSPA Asia Pacific, the SSPA Service Vendor Alliance, (SVA) and the SSPA Professionals Membership.

For more information regarding the SSPA and other related divisions, log on to www.supportgate.com or send an email to info@supportgate.com.
 
Editorial Contact:
Ron Johnson
Supportgate.com
909.244.7002
rjohnson@supportgate.com
 
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