|
Press Release |
|||
|
SSPA Launches New Online Membership Planner(San Diego, CA November 5, 2002) – The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals, announced today the launch of the new online Membership Planner. The Membership Planner will allow new members and current members renewing their membership to plan for the coming year and save up to 40% on various other offerings. The Membership Planner has been designed for company personalization, convenience, easy navigation and can be accessed at SSPA’s web site at http://www.thesspa.com/sspamp/sspa.asp.“At the request our SSPA Members, we have developed the online Membership Planner that will allow service executives to plan and budget expenses on an annual basis for SSPA conferences, surveys and much more,” said Bill Rose, SSPA Founder/CEO. “It is a state-of-the-art tool that provides significant discounts to our expanding membership base.” For the past 13 years, the SSPA has provided companies in the service and support community with membership programs; content-rich conferences; awards programs; research; certifications; surveys; publications and other membership benefits. Recently, Members have requested a system whereby they can plan for their membership fees and other fee-based offerings when preparing their annual budgets. The Membership Planner will allow each member to plan ahead by indicating how many support centers and employees they wish to include as part of their membership. Based on the information entered by the user, the Membership Planner will configure the fee for their membership. The Membership Planner is support-center based and will enable smaller support centers to pay a fee commensurate with their size. As the member proceeds through the Dues Planner, they can add activities and items such as SSPA Conference attendee passes; the SSPA Annual Benchmark Study and other research materials; purchase a benchmark analysis study; get discounted rates on application fees for the SSPA STAR and WebStar Service Awards programs and so on. As the Member completes each section, the Membership Planner calculates their fee and calculates the cost savings for purchasing these activities and items in advance. If each offering is purchased separately throughout the year, the member will pay the regular member discount amount. Included as part of their Membership Planner, the Member pays an even lower fee for the SSPA Member benefit in which they wish to participate. The savings can amount to thousands of dollars. “I think that this tool will simplify the SSPA membership process,” said Ron Johnson, SSPA Director of Community Development. “Unlike other associations, we will allow our members to pick and choose what offerings and deliverables they want and only pay for the deliverables that will benefit them. Every company is unique in terms of the issues and challenges they face, and ultimately their needs from our membership association are different. I think it only makes sense that members are be able to configure their membership to meet their needs.” About SSPA Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents nearly 19,000 service professionals at 2,200 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration. SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com. Editorial Contact: Ron Johnson SSPA 909.244.7002 rjohnson@thesspa.com top of page |
|||