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Supportgate.com Partners with TrueAdvantage to Launch New RFP Services

San Diego, CA. (November 1, 2000) – Supportgate.com, the leading industry portal for IT support professionals, announced today the launch of the new Supportgate.com Request-for-Proposal (RFP) services section of www.supportgate.com. The RFP section has been developed through a partnership with TrueAdvantage, a leading provider of online sales leads and Request-for-Proposal (RFP) services for Business-to-Business (B2B) marketplace.

“Our partnership with TrueAdvantage provides quick and easy access for IT Support buyers to develop RFP’s and submit them to an entire network of potential vendors, “ said Bill Rose, SSPA Founder/Executive Director. “The technology is impressive and the results are exceptional.”

The Supportgate.com RFP section will bring buyers and sellers together through a shared database of goods and services in the IT support industry. Through TrueAdvantage’s proprietary DRI (Directory, Researching and Indexing) technology, Supportgate.com’s RFP services will provide qualified and ready-to-purchase leads and RFPs to sellers and buyers via daily e-mail or faxes—resulting in the lowest possible customer acquisition cost and the highest quality sales leads.

The Supportgate.com RFP technology will allow community members to quickly and easily locate vendors and suppliers with tools and services needed to operate a world- class support center. By maintaining Supportgate.com’s RFP information on a central Knowledge Bank, TrueAdvantage is able to aggregate these sales leads and RFPs and distribute these opportunities across the vast TrueAdvantage B2B Network.

“TrueAdvantage is excited to be a partner of Supportgate.com,” said Jaret Christopher, Chairman and Chief Executive Officer of TrueAdvantage. “By gaining exposure within the Supportgate.com Virtual Trade Show, we will provide a valuable service for the present and future SVA community members and continue to be the leading provider of on-line sales leads and RFP’s in the B2B Marketplace.”

About TrueAdvantage, Inc.
Headquartered in Westboro, MA, TrueAdvantage.com is a leading online provider of private-labeled sales leads and RFP services for the B2B marketplace, portals and communities that matches buyers and sellers cost effectively. The service is free to the buyer, and the seller pays a small nominal fee. Further information is available at www.TrueAdvantage.com or by calling 508-389-9400.

About Supportgate.com
Supportgate.com builds Internet service communities. Through these ‘gates’ you will find the individual organizations of Service Vendors Alliance, (SVA), Support Center Practices (SCP) certification, Technical Support Professionals Society (TSPS), Software Support Professionals Association (SSPA), and SSPA Europe.

The Supportgate.com web portal site is ‘home’ for service professionals and executives and features many opportunities such as Peer2Peer Connection Rooms; Member Showcases; Member2Member Information Exchange; Expert Connections; SupportBooks.com; Online Training and an industry specific Career Center. It also contains Conference and Events Calendars; a Virtual Tradeshow; Industry News; Surveys; SupportWeek.com and a Vendor Directory. Supportgate.com is the home for the Software Technical Assistance Recognition (STAR) Awards; the WebStar Awards; SuperStars Awards; SCP Site Certification and SSPA Individual Certification. For recent news releases and other information, see our Internet home page at www.supportgate.com.


 
Editorial Contact:
Ron Johnson
supportgate.com
909.244.7002
rjohnson@supportgate.com
 
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