|
Press Release |
|||
|
SSPA News is Launched Globally(San Diego, CA. October 30, 2002) -- The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals, announced today the new SSPA News. Distributed weekly to nearly 19,000 subscribers, SSPA News is a content-rich publication for service and support professionals in the IT Industry. SSPA News is distributed via email and uploaded on the home page of theSSPA.com. For more information or to subscribe to SSPA News, please visit www.theSSPA.com“The SSPA News has replaced our Supportweek Infoletter that has always been about delivering tech support content to the doorsteps of our members,” said Bill Rose, SSPA Founder/CEO. “The new SSPA News allows us to provide an even more robust information source for anyone in service and support.” A Journal of the SSPA, SSPA News delivers SSPA’s message to the world. SSPA News is not a typical newsletter. Instead, it is a robust collection of articles, survey metrics, events and expert advice. The new SSPA News contains sections on: • SSPA Research • Industry News • Interesting and content-rich articles written by industry experts • SSPA Conference presentations with Streaming Audio and PowerPoint • Industry Analyst Insights • ESupport Tips • Benchmark Benefits • Certification Corner- information on the Support Center Practices (SCP) Certification and SSPA Individual Certification programs. • SSPA Perspective • Technology Spotlight • Surveys and Mini-Surveys • SSPA Event Announcements • SSPA Awards Announcements • Calls for SSPA Events Speakers, Calls for SSPA Award Nominations and Calls for SSPA Event Sponsors are first announced on the SSPA News. “SSPA News is a content-rich weekly email distribution communiqué with industry tips, trends and analysis and is delivered to service and support professionals around the world,” said Ron Johnson, Editor and SSPA Director of Community Development. “Industry Articles is one of the most popular sections on the publication and validates the vast knowledge and expertise that exists in our industry. Read, learn and enjoy!” In addition to the content, the new SSPA News offers the opportunity for vendors to advertise through banners, highlighting their company on the Technology Spotlight section or sponsoring a section. This is important to companies that want to market their products and services to the almost 19,000 subscribers and to support executives who want to see the latest product innovations. For advertising or sponsor information, please send an email to info@theSSPA.com About SSPA Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents 19,000 service professionals at 2,200 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration. SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com. Editorial Contact: Ron Johnson SSPA 909.244.7002 rjohnson@thesspa.com top of page |
|||