SAN MATEO, Calif.--Dec. 23, 2003-- Siebel Systems, Inc. (Company
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Studies) today announced that Intelligent Enterprise named Siebel Systems a winner of its sixth annual Readers' Choice Awards for top strategic IT solutions. More than 80,000 strategic IT decision-makers voted Siebel Systems the best provider of Customer Intelligence, Interaction and Relationship Management Software.
The Readers' Choice Award offers Intelligent Enterprise subscribers -- including C-level executives, top application development managers, and data management and business intelligence decision-makers -- the exclusive opportunity to determine which IT products best enable an "intelligent enterprise." These are the products that help organizations deploy strategic applications that collect, analyze and deliver business information wherever and whenever it is needed to improve business performance and maximize customer relationships.
According to Intelligent Enterprise Editorial Director David Stodder, "Siebel Systems offers solutions for creating the intelligence-driven enterprise. Our readers confirmed Siebel Systems has strong products and clear leadership in the Customer Analytics market. In choosing Siebel Systems as this category's winner, our readers indicate Siebel delivers one of the best solutions for optimizing customer relationships through the effective use of enterprise business intelligence."
"We're pleased the readers of Intelligent Enterprise have recognized Siebel Systems with this honor," said Larry Barbetta, group vice president and general manager, Siebel Analytics. "Our customers appreciate that Siebel provides the technology to enable every customer-facing employee with the right insights to take the best actions and to deliver optimal customer interactions, for maximum business value."
The Siebel Enterprise Analytics Platform is a family of next-generation analytics and business intelligence products that enable organizations to unleash the value of their enterprise data and drive dramatic improvements in business performance. The platform provides new levels of information richness, information timeliness, and user reach, as well as best-in-class scalability. With the Siebel Enterprise Analytics Platform, every employee is empowered with the critical insight they need to make the best possible decisions, take action based on facts rather than intuition, and respond intelligently to changing market conditions.
Siebel Customer Analytic Applications are tailored to the unique analytic needs of customer-facing functions across a wide range of industries and reflect built-in knowledge of industry-specific needs, business processes and best practices. Built on the Siebel Enterprise Analytics Platform, Siebel Customer Analytic Applications enable organizations to more effectively attract, sell to, serve, and retain customers, and monitor and manage overall customer and business performance. In addition, Siebel Customer Analytic Applications enable organizations to better understand their customers' needs, behaviors, and attitudes; fine-tune product and promotional offerings; improve pipeline visibility and forecast accuracy; improve channel performance and resource allocation; optimize service effectiveness; and turn service calls into sales opportunities.
About Intelligent Enterprise
Published 18 times annually, Intelligent Enterprise is the only magazine dedicated to the strategic business applications that turn information into intelligence. It serves an exclusive audience of 80,000 business and IT professionals who plan and deploy the strategic applications their companies depend on to improve decision-making, enhance business performance, and maximize the value of customer relationships.
About Siebel Systems
Siebel Systems, Inc. is a leading provider of business applications software, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. With more than 3,500 customer deployments worldwide, Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications, market-leading analytics products, and business processes, empowering them to consistently deliver superior customer experiences and establish more profitable customer relationships. Siebel Systems' sales and service facilities are located in more than 30 countries.
Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
Except for the historical information contained herein, this press release contains forward-looking statements that involve risks and uncertainties. The success of the agreements, relationships and products described above and the future operating results of Siebel Systems, Inc. may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with the eBusiness software applications market, dependence on the Internet, risks associated with new versions and new products and risks associated with rapid technological change. Further information on potential factors that could affect the financial results of Siebel Systems, Inc. are included in its Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release.
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