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Sideware and Columbus Group Announce E-Business PartnershipRESTON, Va., November 22, 2000 - Sideware (TSE: SYD.U and OTC (BB): SDWSF), a leading developer of customer service solutions for e-business, today announced that it has signed an e-business partnership agreement with the Columbus Group, a Vancouver-based Internet professional services company dedicated to creating people- centered Internet solutions. Under the terms of the agreement, Columbus Group will integrate Sideware's electronic customer relationship management (eCRM) software into its business solution offering. "Sideware's eCRM solution fits extremely well with the wide-range of e-business strategy, development, CRM and promotional services that we deliver to our customers," said Scott Brownlee, president of Columbus Group. "We specialize in creating successful online experiences for our customers and their key audiences and we look forward to utilizing Sideware's e-collaboration functionality in the customer service solutions we provide." "Columbus Group is based on the concept that people are at the heart of all technology solutions," said James Speros, president and CEO of Sideware. "Sideware's web-based customer service strategy also follows this approach since we provide a real-time web-based solution that allows e-businesses to relate to their customers and to their customer data." About Columbus Group Columbus Group ( http://www.columbusgroup.com ) is a leading Internet Professional Services company dedicated to creating people-centered Internet solutions by providing a wide range of e-business strategy, development, CRM and promotion services. With offices in Vancouver, Toronto and Seattle, Columbus Group serves clients that include TELUS, Kraft Canada, Glaxo Wellcome, MDSI, Tourism BC, Tourism Vancouver and others. Columbus Group has founded http://www.people-centered.org an online community of businesses engaged in being people-centered through all aspects of their operations. About Sideware Sideware is a leading developer of customer service solutions for e-businesses. Sideware's Dr. Bean software is an e-Customer Relationship Management (eCRM) solution based on 100% Java and Enterprise Java technology, providing multi-platform scalability and functionality across all major servers and operating systems. In addition, the company is an independent software vendor (ISV) of IBM and a Premier Software Partner of Siebel. Other key strategic business partnerships include ties with Oracle Corp., Sun Microsystems and SAIC. Based in Reston, Va., Sideware Corporation is a wholly owned subsidiary of Sideware Systems Inc. Sideware Systems Inc. publicly trades on the OTC Bulletin Board, on the Toronto Stock Exchange, and on the Canadian Venture Stock Exchange (OTC (BB): SDWSF; TSE and CDNX: SYD.U). For further information on Sideware's total solution or turnkey products and services, please visit http://www.sideware.com ON BEHALF OF THE BOARD James Speros President and CEO THE TORONTO STOCK EXCHANGE HAS NOT REVIEWED AND DOES NOT ACCEPT RESPONSIBILITY FOR THE ADEQUACY OR ACCURACY OF THIS RELEASE. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for forward-looking statements. Certain information included in this communication (as well as information included in oral statements or other written statements made or to be made by Sideware Systems Inc.) contains statements that are forward-looking, such as statements relating to the future anticipated direction of the high technology industry, plans for future expansion, various business development activities, planned capital expenditures, future funding sources, anticipated sales growth and potential contracts. Such forward-looking information involves important risks and uncertainties that could significantly affect anticipated results in the future and, accordingly, such results may differ from those expressed in any forward-looking statements made by or on behalf of Sideware Systems Inc. These risks and uncertainties include, but are not limited to, those relating to development and expansion activities, dependence on existing management, financial activities, domestic and global economic conditions, changes in federal or state income tax laws, and market competition factors. Editorial Contact: Tara Dunion Sideware Corporation 703-437-9002 x 3044 tdunion@sideware.com top of page |
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