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Sideware and DoxSys Team Up To Offer Real Time Online Customer ServiceRESTON, VA, Aug. 31 - Sideware (OTC (BB): SDWSF and CDNX: SYD.U), a leading developer of customer service solutions for e-business, and DoxSys, Inc., a provider of workflow solutions for business and government, have teamed up to offer DoxSys' customers live, web-based electronic Customer Relationship Management (eCRM) service. As a new Sideware e-business partner, the Bethesda, Maryland-based DoxSys will integrate Sideware's 100% Java eCRM solution, Dr. Bean, into DoxSys' business solution offering.``Sideware's customer service solution folds perfectly into our portfolio of Web-based offerings, and this partnership will allow both of us to stay on the cutting edge of the B2B and B2G industries,'' said Michael Brant, president of DoxSys. ``DoxSys has been in business since 1993 and has explored many different CRM solutions. We believe that Sideware's Java-based, real time product is a powerful and reliable customer service solution and it will help us to meet the needs of our government and private industry clients around the world.'' ``DoxSys is well-known for integrating and implementing imaging technology, document management and workflow automation functions,'' said Jim Speros, president and COO of Sideware. ``Sideware's customer service tools will compliment the business solutions offered by DoxSys since both companies focus on increasing productivity and lowering costs.'' About DoxSys, Inc. DoxSys, Inc., a SER company, is headquartered in Bethesda, MD. DoxSys is a leader in integrating and implementing imaging, document management and workflow automation solutions that generate increased productivity and efficiency. DoxSys is a prime contractor to the Federal Government via the NIH Image World contract and is a GSA schedule holder. About Sideware Sideware is a leading developer of customer service solutions for e- businesses. Sideware's Dr. Bean software is an e-Customer Relationship Management (eCRM) solution based on 100% Java and Enterprise Java technology, providing multi-platform scalability and functionality across all major servers and operating systems. In addition, the company is an independent software vendor (ISV) of IBM and a Premier Software Partner of Siebel. Other key strategic business partnerships include ties with Oracle Corp., Sun Microsystems and SAIC. Based in Reston, Va., Sideware Corporation is a wholly owned subsidiary of Sideware Systems Inc. of North Vancouver, BC. Sideware Systems Inc. publicly trades on both the OTC Bulletin Board and on the Canadian Venture Stock Exchange (OTC (BB): SDWSF and CDNX: SYD.U). For further information on Sideware's total solution or turnkey products and services, please visit www.sideware.com. For investment information visit www.techwestmgmt.com/sideware. ON BEHALF OF THE BOARD Owen Jones CEO, Director< br> The Canadian Venture Exchange Does Not Accept Responsibility For The Adequacy Or Accuracy Of This Release. The Private Securities Litigation Reform Act of 1995 provides a ``safe harbor'' for forward-looking statements. Certain information included in this communication (as well as information included in oral statements or other written statements made or to be made by Sideware Systems Inc.) contains statements that are forward-looking, such as statements relating to the future anticipated direction of the high technology industry, plans for future expansion, various business development activities, planned capital expenditures, future funding sources, anticipated sales growth and potential contracts. Such forward-looking information involves important risks and uncertainties that could significantly affect anticipated results in the future and, accordingly, such results may differ from those expressed in any forward-looking statements made by or on behalf of Sideware Systems Inc. These risks and uncertainties include, but are not limited to, those relating to development and expansion activities, dependence on existing management, financial activities, domestic and global economic conditions, changes in federal or state income tax laws, and market competition factors. Editorial Contact: Daisy Ridgway Sideware Corp. 703/437-9002 mail to: daisyridgway@earthlink.net top of page |
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