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Sideware Names Ken Thornton Chairman of the BoardFormer Senior IBM Public Sector Executive Increases Participation on Sideware BoardRESTON, VA, June 28 / - Sideware (OTC (BB): SDWS and TSE: SYD.U), a leading provider of online customer service solutions, today announced that Kenneth Thornton has been named chairman of the board. Thornton, a former senior executive with IBM for 33 years, has served as a director on the Sideware board since March 2001. Thornton replaces Sideware's previous chairman of the board, Grant Sutherland, who will remain on the board. The appointment has been approved by the company's board and is effective immediately.Thornton previously served as the General Manager of IBM's Public Sector. In this role, he led IBM's government, education, healthcare and pharmaceuticals business operations worldwide. He also served as vice president and general manager of IBM's Mid-Atlantic Area, where he was responsible for leading IBM's marketing and services operations in the Mid- Atlantic states. Prior positions with IBM include Industry Director of the Public Sector, Regional Manager of the Atlantic Region, Director of Federal Marketing Operations and Sales Branch Manager. While at IBM, Thornton was a member of the Internet2 Executive Council, a part of IBM's Worldwide Management Council, and a member of IBM's Corporate Technology Council. "Having been involved with Sideware over the past four months, I am very impressed with the company's executive and development team," said Thornton. "Based on the company's current and future potential, I have decided to increase my involvement with Sideware to help bring the company's multi- channel online customer service suite to as many companies and public sector organizations as possible." "As Sideware has streamlined its operations, reduced costs and refocused its efforts on the public sector and banking and finance industries, the company will continue to benefit from having such a high-profile US-based executive serve as the chairman of our board," said James Speros, president and CEO of Sideware. "Ken has shown a real ability to roll up his sleeves and help us execute our go-to-market strategy. He is a key ally in helping us develop our high-level partnerships, including those with IBM and Sun, and we look forward to continuing to leverage his industry expertise." About Sideware -------------- Sideware is a leading provider of online collaboration solutions that enable companies to better manage their customer interactions by providing enhanced Internet-based customer service. Based on 100% Java technology, Sideware's eCRM suite is designed to help e-businesses relate: to their customers and to the data acquired in their back-office systems that allow them to deliver more accurate and efficient service. Sideware's EIS solution delivers a comprehensive system that provides scalable and personalized Internet customer service with an open platform architecture that integrates seamlessly with databases, legacy systems and CRM and call center products for a unified customer view. Sideware is an independent software vendor (ISV) of IBM. Other key strategic business partnerships include ties with Oracle Corp., Sun Microsystems and SAIC. Based in Reston, Va., Sideware publicly trades on the Toronto Stock Exchange (SYD.U) and OTC bulletin board (SDWS). For additional information, please visit www.sideware.com. & nbsp; ON BEHALF OF THE BOARD & nbsp; James Speros & nbsp; President and CEO The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for forward-looking statements. Certain information included in this communication (as well as information included in oral statements or other written statements made or to be made by Sideware Systems Inc.) contains statements that are forward-looking, such as statements relating to the future anticipated direction of the high technology industry, plans for future expansion, various business development activities, planned capital expenditures, future funding sources, anticipated sales growth and potential contracts. Such forward-looking information involves important risks and uncertainties that could significantly affect anticipated results in the future and, accordingly, such results may differ from those expressed in any forward-looking statements made by or on behalf of Sideware Systems Inc. These risks and uncertainties include, but are not limited to, those relating to development and expansion activities, dependence on existing management, financial activities, domestic and global economic conditions, changes in federal or state income tax laws, and market competition factors.<br> Editorial Contact: Tara Dunion Sideware 703-437-9002 tdunion@sideware.com top of page |
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