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ADVISORY/ServiceWare Debuts New Packages to Improve Customer Service and Deliver Rapid ROI-ServiceWare Technologies, Inc.WHO: ServiceWare Technologies, Inc. WHAT: Free Webcast: Accelerating Your Customer Service Success WHEN: Thursday, October 4th at 11:30 a.m. ET WHERE: Register online at www.serviceware.com/accelerator Pittsburgh-based ServiceWare Technologies, Inc. (Nasdaq:SVCW - news), a leading provider of enterprise solutions for service and support, will unveil its new eService Accelerator Packages during a free Webcast on October 4th. The aggressively priced, low-risk customer self-service and call center productivity packages are designed for organizations looking to achieve rapid success and minimize costs while improving their customer service and support operations. The Webcast will focus on current customer service market trends, intelligent service operations and successful implementation processes. For more information on the Webcast and to register, visit www.serviceware.com/accelerator. About ServiceWare ServiceWare is a leading provider of intelligent service applications that enable companies to win on service in their competitive markets. ServiceWare's eService Suite(TM) software empowers organizations to deliver superior service and support, while reducing expenses. Powered by MindSync(TM), a patented self-learning search technology, eService Suite enables businesses to develop and manage a repository of knowledge to effectively answer inquiries over the Web and in the call center. More than 200 leading organizations have implemented ServiceWare software including H&R Block, Northeast Utilities, Amgen, Stream International, QUALCOMM, Marconi and Sage Software. ServiceWare is the recipient of the prestigious CRM Excellence Award 2000, as well as the Software Support Professionals Association (SSPA) WebStar Service Award 2000. ServiceWare was also named one of the ``Top 100 Companies to Watch'' by KM World Magazine. Learn more today by visiting www.serviceware.com or call (800) 572-5748. Editorial Contact: Cadence Ricanati Horn Group, Inc. 415.905.4025 cricanati@horngroup.com top of page |
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