|
Press Release |
|||
|
ServiceWare Debuts New Products to Improve Customer Service and Deliver Rapid ROI***MEDIA ALERT*** ServiceWare Debuts New Products to Improve Customer Service and Deliver Rapid ROI WHO: ServiceWare Technologies, Inc. WHAT: Free Webcast: Accelerating Your Customer Service Success WHEN: Thursday, September 13 at 11:30 a.m. ET WHERE: Register online at http://www.serviceware.com/accelerator Pittsburgh-based ServiceWare Technologies, Inc. (Nasdaq: SVCW), a leading provider of enterprise solutions for service and support, will unveil its new eService Accelerator Packages during a free Webcast on September 13. The aggressively priced, low-risk customer self-service and call center productivity packages are designed for organizations looking to achieve rapid success and minimize costs while improving their customer service and support operations. ServiceWare’s Director of Product Marketing, Michael Charney, will host the Webcast and examine current customer service market trends, intelligent service operations and successful implementation processes. For more information on the Webcast and to register, visit www.serviceware.com/accelerator. About ServiceWare ServiceWare is a leading provider of intelligent service applications that enable companies to win on service in their competitive markets. ServiceWare's eService SuiteÔ software empowers organizations to deliver superior service and support, while reducing expenses. Powered by MindSyncÔ, a patented self- learning search technology, eService Suite enables businesses to develop and manage a repository of knowledge to effectively answer inquiries over the Web and in the call center. More than 200 leading organizations have implemented ServiceWare software including H&R Block, Northeast Utilities, Amgen, Stream International, QUALCOMM, Marconi and Sage Software. ServiceWare is the recipient of the prestigious CRM Excellence Award 2000, as well as the Software Support Professionals Association (SSPA) WebStar Service Award 2000. ServiceWare was also named one of the "Top 100 Companies to Watch" by KM World Magazine. Learn more today by visiting www.serviceware.com or call (800) 572-5748. Editorial Contact: Cadence Ricanati Horn Group, Inc. 415.905.4025 cricanati@horngroup.com top of page |
|||