Global Demand Increasing For Leading Technology Support Manager Course  (email this article)

Service Strategies Corporation (Company Profile, Past Stories, Case Studies) , provider of internationally recognized training and certification programs for the technology service and support marketplace, today announced additional international dates for the popular four-day Support Manager course. The Support Manager Course is part of the Support Center Practices (SCP) Career Certification program, which certifies the skills and capabilities of service professionals.

“Support Manager is one of the technology support industry’s most recognized and respected courses”, states Ben Stephens, Service Strategies’ vice president of service delivery. “Now, in addition to the classes offered throughout the United States, we have responded to increased demand by scheduling additional course dates internationally including Sydney, Australia; Pune, India; and London, UK among others.”

To date, more than 800 technology support professionals have been certified by completing the Support Manager course and successfully passing a rigorous exam, administered through the Support Center Practices (SCP) Career Certification program. “This program is like an MBA for support”, states Robert Druhot of Advanced Solutions International. “No matter how much experience or education an individual has, this course will improve their skills as a manager.” For more information on the Support Manager course, visit www.scpcareercertification.com.

About Service Strategies Corporation
Headquartered in San Diego, CA, Service Strategies advances service excellence by providing industry-standard certification and career development programs that ensure delivery of consistent, high-quality service and support. Service Strategies applies a proven benchmark process to its certification programs that measures and drives effectiveness for continuous service improvement. In addition, the company’s tailored training programs enhance the careers of service professionals throughout the industry and lead to increased organizational effectiveness. For more information, visit www.servicestrategies.com, email info@servicestrategies.com or call 858.674.4864, toll free in North America 800.552.3058.