Services Industry Summit Coming to Las Vegas (email this article)

SAN DIEGO, CA (September 13, 2006) - The Services Industry Summit, “Successful Strategies for Service Innovation”, is coming to Las Vegas, NV, October 17 - 19, 2006.

The event includes presentations from industry leading technology companies such as EMC, FileNet, Nokia, Rockwell Automation, Sage Software, Sony Corp., and Wind River. Topics include: ∙ Leveraging Customer Segmentation Strategies ∙ Effective Customer Experience Management Strategies ∙ Innovations in Partner Management ∙ Delivering Value Added Services on a Global Scale ∙ Optimizing Global Support Models ∙ Delivering the Optimum Customer Experience Full day, pre-conference workshops are also available.

The Summit is produced by Service Strategies Corporation, and sponsored by CustomerSat, the Association of Support Professionals (ASP), the Association for Services Management International (AFSMI), and ServiceXRG.

For more event information, visit www.servicestrategies.com (Company Profile, Past Stories, Case Studies), email Summit@servicestrategies.com, or call 800.552.3058 toll free in North America.

About Service Strategies Corporation
Headquartered in San Diego, CA, Service Strategies advances service excellence by providing industry-standard certification and career development programs that ensure delivery of consistent, high-quality service and support. Service Strategies applies a proven benchmark process to its certification programs that measures and drives effectiveness for continuous service improvement. In addition, the company’s tailored training programs enhance the careers of service professionals throughout the industry and lead to increased organizational effectiveness.