|
Press Release |
|||
|
ServicePower announces eSeminar with Intermec on field service schedulingWill focus on how wireless technology combines synergistically with intelligent scheduling to produce highly optimized solutionsAnnapolis, MD, October 29, 2001 -- ServicePower (LSE: SVR), a global developer and supplier of field service scheduling software for the Customer Relationship Management (CRM) market, today announced an eSeminar entitled “The Impact of Optimized Service Scheduling and Mobile Automation on Field Service” which they will conduct jointly with Intermec Technologies. This seminar will focus on how Intermec’s wireless mobile technology can be combined with ServicePower’s advanced scheduling software to produce a highly optimized field service solution. The eSeminar, scheduled for Tuesday, November 20th at 2:00 PM EST, is free to registered attendees and may be accessed from any location worldwide.The eSeminar is aimed at companies who would like to maximize the productivity of their field staff while minimizing the cost of service delivery. Since the greatest expense realized by most service organizations is related to personnel, the eSeminar will clearly show how SERVICEPower and Intermec’s ArciTech product combine to deliver a significant return in field productivity while greatly improving customer satisfaction and management visibility/control. To register for the eSeminar, please visit the ServicePower Web site at: http://www.servicepower.com/news/eseminar.html or call Amanda McCahan at (410) 571-6333. About ServicePower ServicePower (LSE: SVR), headquartered in Annapolis, Maryland, markets and supports SERVICEPower, a world-class system for optimizing the scheduling of field technicians, throughout the US, Canada and Europe. With licenses sold covering over 28,000 service technicians, SERVICEPower is the most widely used artificial intelligence based field service scheduling application in the world. SERVICEPower software intelligently offers time-banded appointments and ensures adherence to service level agreements by automatically optimizing field service resources. ServicePower's customer base includes innovative, world leading companies such as Accenture, Avaya Communication, BskyB, Ecolab, and Sun Microsystems. They selected ServicePower because its artificial intelligence based field service scheduling capability provides better quality schedules, customer service, and management control than competing technologies. For more information, visit the web site at www.servicepower.com. Editorial Contact: Clare Moulton MCM Corp. (603) 882-2135 clare@mcmcorp.tiac.net top of page |
|||