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FieldCentrix and ServicePower Sign OEM AgreementIrvine, CA and Annapolis, MD, October 15, 2002 -- FieldCentrix® Inc., the largest and most experienced provider of mobile, Internet-based software for field service companies, and ServicePower, a global developer and supplier of workforce optimization software, announced an OEM partnership to incorporate ServicePower’s software into FieldCentrix’s field service automation product suite.Under the partnership agreement, FieldCentrix is using ServicePower’s intelligent workforce optimization and scheduling technology as the basis of its new FX Optimizer™ product that will help customers maximize field service resources and increase customer satisfaction. “Our customers have already gained the competitive advantage of automating and streamlining field service operations with Web-based scheduling, dispatching, and wireless mobile technology,” said Judy Johnson, senior vice president of marketing for FieldCentrix. “By adding ServicePower’s leading workforce optimization software to the mix, they can deploy field service workers more effectively, while increasing the ability to consistently meet customer needs.” “ServicePower technology is the perfect complement to FieldCentrix’s best-of-breed field service automation. We are each leaders in our fields, and we’re pleased that FieldCentrix is adding ServicePower technology to its solution,” said Ian MacKinnon, president of ServicePower. “Together, FieldCentrix and ServicePower deliver a one-two punch of value to our customers.” FieldCentrix Enterprise FieldCentrix Enterprise integrates wireless communications; handheld, laptop, and desktop PCs; work flow software; and the Internet to automate field service operations including communication between the field and the office, receipt of work assignments, completion of work orders, and preparing information for accounting. About FieldCentrix Based in Irvine, Calif., FieldCentrix is the largest, most experienced provider of dispatch and mobile Internet-based software for the field service industry. The company’s software addresses the problems associated with the costly maintenance and repair processes for mobile technicians, service companies, and manufacturers. For more information, call 1.888.552.0101, or visit the Web site at www.fieldcentrix.com. About ServicePower ServicePower (LSE: SVR) markets and supports SERVICEPower, a world-class system for optimizing the scheduling of field technicians, throughout the US, Canada, and Europe. With licenses sold covering over 28,000 service technicians, SERVICEPower is the most widely used artificial intelligence based field service scheduling application in the world. SERVICEPower software intelligently offers time-banded appointments and ensures adherence to service level agreements by automatically optimizing field service resources. ServicePower’s customer base includes innovative, world leading companies such as Accenture, Avaya Communication, BskyB, Ecolab, and Sun Microsystems. They selected ServicePower because its artificial intelligence based field service scheduling capability provides better quality schedules, customer service, and management control than competing technologies. For more information, visit the Web site at http://www.servicepower.com/ Editorial Contact: Clare Moulton Moulton Communications (603) 882-2135 mcmcorp@tiac.net top of page |
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