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SERVICEPOWER JOINS SIEBEL ALLIANCE PROGRAM AS PREMIER SOFTWARE PARTNERServicePower's Field Service Scheduling Solution Complements Siebel eBusiness ApplicationsAnnapolis, MD, October 15, 2000 – ServicePower (LSE: SVR), a leading provider of field service scheduling software for the customer-centric eBusiness market, today announced that it has joined the Siebel Alliance Program as a Premier Software Partner. Siebel Systems (Nasdaq: SEBL) is the world’s leading provider of eBusiness application software. The software alliance will include product integration and validation. Siebel Systems provides an integrated family of eBusiness application software enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. With the automated, intelligent scheduling and dispatch capability of SERVICEPower software, ServicePower plans to extend the value of Siebel eBusiness Applications by producing optimal solutions for the scheduling and dispatch of field technicians in the Customer Services Market. “Siebel Systems and ServicePower offer complementary products that provide significant benefits to customers,” said Ian MacKinnon, President and CEO at ServicePower. “By introducing optimized field service schedules, SERVICEPower will combine with Siebel eBusiness Applications to reduce the cost of running a service organization, increase productivity, improve customer service, and gain better management visibility.” The integration of SERVICEPower with Siebel eBusiness Applications will provide a seamless transfer of information between applications. It will also enable organizations to work together more efficiently by allowing businesses to view and assign intelligent, optimized scheduling solutions for field service representatives powered by ServicePower’s unique software. The integration of ServicePower’s intelligent field service scheduling software with Siebel eBusiness Applications will be validated by the Siebel Validation Program this quarter. The Siebel Validation Program rigorously evaluates and documents integrated third-party solutions. By choosing validated partner solutions, Siebel customers can leverage the best software and technology available today for eBusinesses. About ServicePower ServicePower, (LSE: SVR) headquartered in Annapolis, Maryland, markets and supports SERVICEPower, a world-class system for optimizing the scheduling of field technicians, throughout the US, Canada and Europe. SERVICEPower software intelligently offers time-banded appointments and ensures adherence to service level agreements by automatically optimizing field service resources. As recognition of the quality and innovation of the application, ServicePower recently won the award for “Best Service Management Product” at Field Service Solutions 2000. ServicePower's customer base includes world leaders such as Andersen Consulting, Sun Microsystems and Avaya Communication. For more information, visit http://www.servicepower.com . Editorial Contact: Clare Moulton MCM Corp. (603) 882-2135 clare@mcmcorp.tiac.net top of page |
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