|
Press Release |
|||
|
ServicePower announces eSeminar on optimizing field serviceOnline demonstrations to spotlight advanced scheduling technologyAnnapolis, MD, September 25, 2001 -- ServicePower (LSE: SVR), a global developer and supplier of field service scheduling software for the Customer Relationship Management (CRM) market, today announced an eSeminar entitled “Optimizing the Field Service Operation.” The eSeminar, which is scheduled for October 2nd at 2:00 PM EST, is free to registered attendees and may be accessed from any location worldwide. The eSeminar is aimed at companies who would like to maximize the productivity of their field staff and minimize the cost of service delivery while providing an appropriate level of service consistently.With online demonstrations of their advanced technology, ServicePower will clearly demonstrate how intelligent scheduling software helps service organizations increase profitability by delivering field service in an optimal way. The demonstrations will cover the following topics: appointment booking (how to ensure that you book efficient appointments on the first call while minimizing service delivery costs), schedule optimization (how the SERVICEPower software automates the production of quality schedules in a dynamic service environment), and schedule management (how to reduce the costs associated with the scheduling of field operations). In addition to the online demonstrations, Eric Diel, a senior systems analyst at Covad Communications, will discuss his recent experience of implementing SERVICEPower scheduling technology in that company’s highly dynamic service environment. To register for the eSeminar, please visit the ServicePower Web site at: http://www.servicepower.com/news/eseminar.html or call Amanda McCahan at (410) 571-6333. About ServicePower ServicePower (LSE: SVR) headquartered in Annapolis, Maryland, markets and supports SERVICEPower, a world-class system for optimizing the scheduling of field technicians, throughout the US, Canada and Europe. With licenses sold covering over 28,000 service technicians, SERVICEPower is the most widely used artificial intelligence based field service scheduling application in the world. SERVICEPower software intelligently offers time-banded appointments and ensures adherence to service level agreements by automatically optimizing field service resources. ServicePower's customer base includes innovative, world leading companies such as Accenture, Avaya Communication, BskyB, Ecolab, and Sun Microsystems. They selected ServicePower because its artificial intelligence based field service scheduling capability provides better quality schedules, customer service, and management control than competing technologies. For more information, visit the web site at www.servicepower.com. Editorial Contact: Clare Moulton MCM Corp. (603) 882-2135 clare@mcmcorp.tiac.net top of page |
|||