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Free White Paper Examines Field Service Scheduling TechniquesCompanies can now improve their bottom line by producing optimized, high-quality schedulesAnnapolis, MD, September 24, 2001 -- ServicePower (LSE: SVR), a global developer and supplier of field service scheduling software for the Customer Relationship Management (CRM) market, today announced availability of its latest white paper: Factoring Travel Time into Optimized Field Service Scheduling.Field service environments are extremely dynamic. The mix of work is unpredictable, the availability of resources to complete the work is variable, and the business drivers that determine what makes a good schedule are constantly changing. In such an environment, the complexity of the scheduling problem is immense. This white paper examines four basic methods used to predict travel times in a field service environment. These include fixed travel times, line-of-sight travel, real-time calculated travel, and pre-calculated/stored travel. Advantages and disadvantages of each method are evaluated, and conclusions are drawn that could change the way you manage your field force. To get a free copy of this important white paper, just send an e-mail to info@servicepower.com or call ServicePower at (410) 571-6333. Editorial Contact: Clare Moulton MCM Corp. (603) 882-2135 clare@mcmcorp.tiac.net top of page |
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