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Interact Commerce Announces Availability of SalesLogix for Palm Powered HandheldsMobile, handheld access to the most popular CRM solution builds stronger customer relationshipsSCOTTSDALE, Ariz.--Sept. 13, 2000-- Interact Commerce Corp. (NASDAQ: IACT), the leading provider of interactive selling solutions, Wednesday announced the availability of SalesLogix® for Palm Powered(TM) handhelds.SalesLogix enables businesses to access customer information across sales, marketing, support and e-business to increase revenue by simply enhancing customer experiences. The wireless CRM solution that enables secure access to data behind the firewall for wirelessly enabled Palm(TM) handhelds through encrypted data transmission establishes Interact Commerce Corp. as a pioneer in enterprise handheld solutions. SalesLogix for Palm Powered handhelds provides business professionals the flexibility to personally interact with customers and immediately respond to requests outside the office, ultimately enhancing relationships. This solution accesses and updates SalesLogix information such as accounts, contacts, opportunity information, activities, notes and history conveniently and in real-time through a wirelessly enabled Palm handled with wireless service. Because of the size of the handheld and broad depth of information available, SalesLogix for Palm Powered handhelds is efficient, easy to use and actually promotes customer interactions. SalesLogix for Palm Powered handhelds is available to customers with enterprise or e-business server licenses. Like the recently announced SalesLogix for Web Phone, with each standard license of SalesLogix purchased, customers receive a traditional workgroup client, a web client, remote client and a wireless client at no additional cost. In contrast, other vendors have announced that they charge thousands of dollars for additional wireless client technology. ``Wireless, handheld technology extends the value of a CRM solution and promotes customer loyalty through alignment with the customer experience,'' said Sam Clark senior research analyst META Group. ``Whoever owns the customer relationship wins.'' ``A customer's perception of your company is based on the interactions with your sales, support, service and marketing team. ``SalesLogix for Palm Powered handhelds enables businesses to build and maintain excellent customer relationships face to face by delivering complete and up to date customer information in handheld computers,'' said Pat Sullivan, president and chief executive officer Interact Commerce. ``Interact Commerce continues to be a leader by delivering flexible, mobile solutions for facilitating customer interactions. Palm is the leading provider of handheld solutions making their platform the logical choice for our development.'' ``Solutions like SalesLogix for Palm Powered handhelds, gives business professionals access to the customer information they need from the wirelessly enabled Palm handheld of their choice,'' said Christy Wyatt, director of strategic alliance and market development at Palm Inc. ``These solutions can empower an organization with the competitive edge they need by enabling the mobile workforce.'' About Interact Commerce Corp. Interact Commerce Corp. enables individuals and organizations worldwide to interact more, sell more and grow faster. The company's products include ACT!, the market-leading contact manager used by more than 3 million professionals; SalesLogix, the fastest growing customer relationship management platform used by more than 2,700 companies; and the Interact.com business, the premier interactive selling network. Each of these solutions integrates all aspects of the selling process, from mobile sales to support, marketing, accounting and e-business. Headquartered in Scottsdale, Interact Commerce can be found on the World Wide Web at www.interactcommerce.com. SalesLogix is a registered trademark of SalesLogix Corp. Interact.com is a trademark of SalesLogix Corp. ACT! is a registered trademark under exclusive license to SalesLogix Corp. by its owner, Symantec Corp., in the United States and other countries. Palm and Palm Powered are trademarks of Palm Inc. or its subsidiaries. All other trademarks or registered marks are owned by their respective holders. Editorial Contact: Kathrina Tobias Interact Commerce 480/368-3859 ktobias@interactcommerce.com top of page |
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