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SALESLOGIX NAMED GOLD AWARD WINNER IN FOURTH ANNUAL REALMARKET USERS CHOICE AWARDSScottsdale, Ariz. – September 9, 2002 – SalesLogix, Best Software’s industry leader in small business and mid-market customer relationship management (CRM), today announced that it has been named a Gold Award winner in The Fourth Annual Users Choice Awards, sponsored by RealMarket. SalesLogix received the Gold Award in the CRM Suite – Mid-Market category.Gold Awards were issued for products or services that scored highest in their category, had widespread voting and had at least three competitor products that also received broad support. These criteria ensure that Gold Award winners stand alone atop a competitive field. “We are thrilled to be named the top mid-market CRM suite by the sales, support and marketing representatives that use SalesLogix on a daily basis,” said Tim Fargo, SalesLogix general manager for Best Software’s CRM Division. “CRM is successful in the mid-market and this award recognizes our leadership and ability to understand and address the unique needs of small and mid-size organizations for CRM solutions.” The Users Choice Awards are the only such program in which CRM products are judged by the end- user. There were 80 product entries in a total of 25 categories including: CRM Suite – Mid-Market, Help Desk/Service Desk, Sales Tools and Outsourcing. At the DCI Customer Relationship Management Conference & Expo held August 28 - 30, 2002, awards were presented by Gary Lemke, president of RealMarket, and special guest presenters Greg Oxton, executive director for The Consortium for Service Innovation, and Ron Muns, founder and chairman of the Help Desk Institute. “It takes more than just a good product to create happy customers,” said Lemke. “These winners are obviously doing a number of things well to receive high praise from their customers.” About RealMarket RealMarket is a market research and intelligence firm dedicated to helping advance the Customer Relationship Management market through research and education. The company publishes RealMarket Today!, a daily email that covers news and financial information for the CRM industry and reaches over 30,000 readers daily. Additionally, RealMarket produces RealMarket Live!, a weekly webcast “talkshow” featuring discussions with industry leaders on driving topics in customer management. RealMarket is headquartered in Indianapolis, Indiana. ( http://www.realmarket.com ). About Best Software Best Software offers leading business management products and services that give over 1.6 million small- and mid-sized customers in North America the insight for success throughout the life of their business. Its parent company (London: SGE.L) supports nearly three million customers worldwide and has revenue of nearly $700 million. For more than 25 years, Best has delivered easy-to-use, scalable and customizable applications through its portfolio of leading brands, including Abra, MAS 90, FAS, MIP Nonprofit Series, SalesLogix, Peachtree and ACT!, among many others. For further information, visit our website at www.bestsoftware.com/moreinfo or www.saleslogix.com. Editorial Contact: Kristina Frankel Best Softrware, CRM Division 480/444-1317 kfrankel@interact.com top of page |
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