Press Release


Rockwell FirstPoint Contact 'Takes One Small Step For Man'(email this article)

Company Selects Teachers to Attend U.S. Space Camp

CRM Headline News

WOOD DALE, Ill., Aug. 19, 2003 — Rockwell FirstPoint Contact (Company Profile, Past Stories, Case Studies), a global provider of complete call and contact center solutions, today announced it selected two teachers from the state of Illinois to attend the U.S. Space Camp, a unique week-long experience designed to develop new methods for building student interest in the study of technology.  
Participants in the program were chosen on their ability to incorporate the week's experience into their regular educational curriculum.

The following educators were chosen by Rockwell FirstPoint Contact to attend the U.S. Space Camp in Huntsville, Ala.:

·       Hector Castro from Orozco Middle School in Chicago
·       Lisa Ann Stahl from Parkland Junior High School in Crystal Lake.

During their time at Space Camp, Castro and Stahl participated in hands-on activities, spent time at a resource laboratory for educators and attended lectures by experts in space technology and its applications.  In addition, they received materials for the classroom to assist in developing new educational programs for their students.

The selection of Castro and Stahl is part of a larger philanthropic initiative funded by Rockwell FirstPoint Contact's parent company, Rockwell Automation.

A total of twelve teachers attended the U.S. Space Camp, which was held July 8-13, 2003.  Educators from six states experienced the exhilaration of simulated space travel as participants in the program.
 
"The support of quality education is one of the major philanthropic goals of Rockwell Automation and Rockwell FirstPoint Contact," said Terry Murphy, president, Rockwell FirstPoint Contact.  "A program, like the U.S. Space Camp Foundation, is just one of the ways we are able to express our commitment to quality and innovative education initiatives."

The U.S. Space Camp program, founded in 1982, has trained more than 400,000 students and adults in leadership and teamwork. The program, based on NASA's astronaut training, immerses camp participants in an environment where math and science concepts become tools that allow students of all ages to better understand key aspects of the space program. An educator's track was created in 1987 and involves an intensive classroom, laboratory and training time focused on space science and exploration. About 500 educators train annually in June and July at the Huntsville facility.

About Rockwell FirstPoint Contact
Rockwell FirstPoint Contact Corporation, a business of Rockwell Automation (NYSE: ROK), provides complete customer interaction solutions supporting a variety of channels including voice, e-mail, web, wireless and VoIP utilizing a unique open interaction infrastructure.  The first to develop technology automating call centers, Rockwell FirstPoint Contact has a 30 year global reputation for reliability, dependability, on-time, on-budget delivery and superior customer service.  Where intelligent customer contact begins, Rockwell FirstPoint Contact helps organizations leverage data from across the enterprise to fulfill customer relationship management strategies.  Based in Wood Dale, Ill., Rockwell FirstPoint Contact's reach extends around the globe with offices in the United Kingdom, Australia, China, Thailand, South Africa, and Canada.  Information on Rockwell FirstPoint Contact is available on the Internet at www.rockwellfirstpoint.com.

Rockwell Automation is a leading global provider of industrial automation power, control and information solutions that help customers meet their manufacturing productivity objectives.  The company brings together leading brands in industrial automation for Complete Automation solutions, including Allen-Bradley® controls and services, Dodge® mechanical power transmission products, Reliance Electric™ motors and drives, and Rockwell Software® factory management software.  Headquartered in Milwaukee, Wis., the company employs about 23,000 people serving customers in more than 80 countries.
 

Editorial Contact:
Lisa Boughner
Rockwell FirstPoint Contact
630-227-7963
lisa.boughner@rockwellfirstpoint.com