RightNow® Technologies (Company
Profile, Past
Stories, Case
Studies) (NASDAQ: RNOW), a leading provider of on demand CRM software solutions, today announced that Datanautics has selected RightNow CRM™ 7.0 as its strategic platform for sales and customer service operations. By standardizing on RightNow, Datanautics is fully integrating and optimizing its customer-facing business processes—thereby enhancing both customer satisfaction and operational efficiency.
Datanautics selected RightNow to ensure its ability to support the projected growth of its customer base. As an on demand solution, RightNow provides Datanautics scalable capacity and advanced functionality without burdening the company with the costs and technology ownership headaches associated with conventional enterprise software implementations.
“Datanautics chose RightNow as our sales automation supplier because of its excellent feature set fit with our needs as a fast-growing enterprise software company,” Jim Harter, vice president of Client Services at Datanautics, said. “Implementing RightNow CRM 7.0 lets us maintain a single system of record for all interactions with a customer from prospecting through post-sales support, without having to spend time and resources integrating disparate systems.”
About Datanautics
Datanautics solutions provides online behavioral profiling information for both beneficial and malicious online activity. Datanautics powerful platform collects all online activity information in real time, transforming volumes of complex online usage and pattern data into actionable information today’s sophisticated enterprises use to drive web channel productivity and profitability, and to safeguard online consumers from fraud. Customers include industry leaders such as Citicorp, A.G. Edwards, Knight Ridder, Macy’s, National Semiconductor, T-Mobile and Deutsche Telecom.
About RightNow Technologies, Inc.
RightNow (NASDAQ: RNOW) provides organizations with industry-leading on demand CRM solutions to build customer-focused businesses. RightNow’s acclaimed technology, comprehensive services and commitment to customer success deliver high returns on investment for its customers. More than 1,100 organizations worldwide use RightNow solutions including British Airways, British Telecom, Cisco Systems, Continental Tire North America, The Dow Chemical Company, John Deere, Nikon and the Social Security Administration. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices in North America, Europe and Asia. For further information, please visit www.rightnow.com.
RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995
All statements included in this press release, other than statements or characterizations of historical fact, are forward-looking statements. These forward-looking statements are based on our current expectations, estimates and projections about our industry, management's beliefs, and certain assumptions made by us, all of which are subject to change. Forward-looking statements can often be identified by words such as "anticipates," "expects," "intends," "plans," "predicts," "believes," "seeks," "estimates," "may," "will," "should," "would," "could," "potential," "continue," "ongoing," similar expressions, and variations or negatives of these words. These forward-looking statements are not guarantees of future results and are subject to risks, uncertainties and assumptions that could cause our actual results to differ materially and adversely from those expressed in any forward-looking statement.
The risks and uncertainties referred to above include, but are not limited to, risks associated with our business model, our past operating losses, possible fluctuations in our operating results and our rate of growth, interruptions or delays in our hosting operations, breaches of our security measures, our ability to expand, retain and motivate our employees and manage our growth, and our plans for new product releases. Further information on potential factors that could affect our financial results is included in our registration statement on Form S-1 and in other filings with the Securities and Exchange Commission. The forward-looking statements in this release speak only as of the date they are made. We undertake no obligation to revise or update publicly any forward-looking statement for any reason.
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