RightNow Technologies (Company
Profile, Past
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Studies), the world’s leading provider of hosted customer service and support solutions, today announced it has established two continuing scholarships for
Montana State University’s Computer Science Department. At $4,000 each, the two scholarships represent the largest annual scholarship awards offered through the
department.
In granting the scholarships, RightNow acknowledges MSU’s significant contribution to the company’s success. Almost 40 percent of RightNow’s employees located
at the corporate headquarters in Bozeman are MSU alumni, including Chief Financial Officer Susan Carstensen and Vice President of Customer Care Steve Daines.
“MSU and Bozeman have provided RightNow with a workforce that is second to none,” Greg Gianforte, CEO and founder of RightNow, said. “We are more than happy
to return the favor by supporting the university and other local institutions that contribute so much to the quality of life that we have here in the Greater Gallatin Valley
region.”
RightNow has provided financial, adjunct lecturing, and technical support to MSU in the past, but these scholarships represent its first formalized financial contribution to the
university.
“The relationship between RightNow and MSU is a wonderful example of community partnership,” Geoff Gamble, MSU’s President, said. “Having a successful
technology company like RightNow as such a close and supportive neighbor is a tremendous benefit for both MSU’s computer science students and the university as a
whole.”
RightNow and its employees are actively involved in a wide range of community activities throughout Bozeman. The company recently contributed $25,000 to the
Bozeman Public Library Construction Fund, in addition to $3,500 to match its employees’ food bank contributions. Employees at the Bozeman office in 2002 donated
63 pints of blood and spent hundreds of business hours involved in programs such as Habitat for Humanity and the Child Advancement Project (CAP) under RightNow’s
Community Service Initiative. RightNow also has provided complimentary licenses of its award-winning customer service and support software to community
organizations such as Big Brothers and Big Sisters of Gallatin County and local libraries.
About RightNow Technologies
RightNow Technologies is the leading customer service and support solutions company that radically and rapidly improves the effectiveness of service and support
operations with easy-to-implement/easy-to-use technology, replicable best practices drawn from the industry's broadest base of successful implementations, and
engagement terms that create accountability for delivering quantifiable results.
RightNow has delivered these benefits to more than 1,000 customers worldwide such as: Air New Zealand, Ben & Jerry's, Briggs and Stratton, British Airways, Cisco,
Dolby Laboratories, Inc., Electronic Arts, Pioneer, Raymarine, Remington, Sanyo, Specialized Bicycles, and more than 150 public sector clients including the Social
Security Administration and the State of Florida.
Founded in 1997, RightNow has offices in Bozeman, Dallas, San Mateo, London, and Sydney, with an associated office in Tokyo. RightNow's products are available
in 17 languages worldwide. For further information visit http://www.rightnow.com/.
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