RightNow® Technologies (Company
Profile, Past
Stories, Case
Studies) (Nasdaq: RNOW), a leading on demand CRM company focused on customer service, today announced that it will hold its annual user conference from Sunday, October 3 through Wednesday, October 6 at Montana’s renowned Big Sky Resort. The four-day conference is open to current and prospective customers and will feature presentations from leading industry influencers, customer presentations about their successes and demonstrations of RightNow’s newest generation of on demand CRM solutions.
This year’s conference will focus on key CRM issues, including:
*Increasing customer satisfaction and loyalty
*Improving the impact and efficiency of marketing initiatives
*Linking service and marketing processes to maximize customer value
Industry experts speaking at the conference will include Bob Thompson of CRMGuru, Erin Kinikin of Forrester Research and Sheryl Kingstone of Yankee Group.
“RightNow’s annual user conference provides marketing and customer service professionals, along with others who are involved with CRM initiatives, with a unique opportunity to network with their peers and hear from many of the CRM market’s most respected leaders,” Sean Forbes, vice president of marketing and business development at RightNow, said. “It’s also a great opportunity for discussing their specific business challenges with RightNow’s knowledgeable, experienced CRM professionals and exploring how our solutions can help them to meet those challenges.”
About RightNow Technologies
RightNow Technologies is a leading provider of on-demand software solutions designed to optimize customer service operations for businesses of all sizes. RightNow’s comprehensive customer service solution features a self-learning knowledgebase that is designed to seamlessly support multiple communications channels including web, interactive voice, email, chat, telephone and proactive outbound email communications. RightNow offers its solutions through a multi-tenant, hosted on-demand model to reduce the cost and risk associated with deploying traditional enterprise customer relationship management, or CRM, software. RightNow also provides business process optimization and product tune-ups throughout the lifecycle of its client relationships. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with offices in Europe and Asia. For further information visit www.rightnow.com.
RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995
All statements included in this press release, other than statements or characterizations of historical fact, are forward-looking statements. These forward-looking statements are based on our current expectations, estimates and projections about our industry, management's beliefs, and certain assumptions made by us, all of which are subject to change. Forward-looking statements can often be identified by words such as "anticipates," "expects," "intends," "plans," "predicts," "believes," "seeks," "estimates," "may," "will," "should," "would," "could," "potential," "continue," "ongoing," similar expressions, and variations or negatives of these words. These forward-looking statements are not guarantees of future results and are subject to risks, uncertainties and assumptions that could cause our actual results to differ materially and adversely from those expressed in any forward-looking statement.
The risks and uncertainties referred to above include, but are not limited to, risks associated with our business model, our past operating losses, possible fluctuations in our operating results and our rate of growth, interruptions or delays in our hosting operations, breaches of our security measures, our ability to expand, retain and motivate our employees and manage our growth, and our plans for new product releases. Further information on potential factors that could affect our financial results is included in our registration statement on Form S-1 and in other filings with the Securities and Exchange Commission. The forward-looking statements in this release speak only as of the date they are made. We undertake no obligation to revise or update publicly any forward-looking statement for any reason.
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