Press Release


Company Profile
Company Web Site

MEDIA ADVISORY

      Who:             Primus Knowledge Solutions and Siebel
            What:             Free interactive webinar titled "Primus and
Siebel: Teaming for Customer Satisfaction"
            When:       Wednesday, October 10, at 10 a.m. PDT/ 1 p.m. EST
            Speakers:       Michael Brochu - CEO, Primus
                        Mark Caltabiano - Web Services Senior
Product Manager, Siebel Systems
            Webinar Overview:
            Primus and Siebel representatives will discuss how major
companies are managing, synchronizing, and coordinating service, support,
and sales interactions -- via phone, Web, email, fax, text chat and voice
over IP  -- so their customers avoid waits, transfers, and frustration.
They'll also discuss the cost efficiencies and ROI that come from a more
comprehensive and streamlined approach to customer care. The Primus/Siebel
Solution is the choice of industry leaders like Microsoft and many other
Fortune 500 companies. This Webinar is targeted to any company interested in
learning more about how to leverage their call tracking system and deliver
best-in-class service.

      The webinar will feature a real-time demonstration and a Q&A session
with top Primus and Siebel executives. And the FIRST 100 registrants who
register and participate in the FREE Primus/Siebel Web Seminar will receive
a $10 Amazon.com Gift Certificate.
      URL to register is:
http://www.primus.com/seminar/seminarRegistrationdetail.asp


 
Editorial Contact:
Kate Ord
Primus Knowledge Solutions, Inc.
206/834-8438
Kord@primus.com
 
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