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Primus Knowledge Solutions Named One of the Fastest Growing Technology Companies in Washington State for Third Consecutive YearPrimus Recognized by Deloitte & Touche "Fast 50" Program; Attributing its Success to 267 Percent Revenue Growth from 1997 to 2001SEATTLE--(BUSINESS WIRE)--Sept. 27, 2002-- Primus Knowledge Solutions (Nasdaq:PKSI - News) today announced that is has been named to Deloitte & Touche's "Technology Fast 50" Program for Washington state for the third consecutive year. This ranking of the 50 fastest growing technology companies in Washington state is based on percentage of growth in fiscal year revenues during a five-year period (1997- 2001). During this time, Primus' operating revenue grew approximately 267 percent. "At Primus, we continue to demonstrate a strong business foundation and this recognition from Deloitte & Touche for the third straight year is proof of our company's success," said Michael Brochu, president and CEO of Primus. "We are at the forefront of the knowledge management and customer support industries and we consistently strive to provide our customers with cutting-edge technology solutions that provide a solid return-on-investment." To qualify for the Fast 50, companies must have had operating revenues of at least $50,000 in 1997 and $1,000,000 in 2001, must be public or private companies headquartered in Washington state, and be "technology companies" defined as companies that own proprietary technology which contributes to a significant portion of the company's operating revenues or devotes a high percentage of effort to research and development of technology. "In an era where technology companies come and go, making the Deloitte & Touche Washington State Technology Fast 50 is a testament to a company's vision that allows growth over a five-year period. Primus has proven that its leadership is well-suited for growth, and we at Deloitte & Touche salute its accomplishments," said Larry Hile, partner, Deloitte & Touche, Technology, Media & Telecommunications. Winners of the 20 regional Technology Fast 50 programs in the United States and Canada are automatically entered in the Deloitte & Touche Technology Fast 500 program, which ranks North America's top 500 fastest growing technology companies. For more information on the Deloitte & Touche Fast 50 or Fast 500 programs, visit www.fast500.com. About Primus Knowledge Solutions, Inc. Primus® (Nasdaq:PKSI - News) provides knowledge management solutions to help companies define, meet and exceed the productivity and quality goals of their contact centers, help desks, and Web-interaction environments. Businesses around the world use Primus software to increase customer satisfaction, improve employee efficiency and lower operating costs. Primus clients include such industry leaders as 3Com, 3M, the Boeing Company, Compaq Computer Corp., Enterasys, Ericsson, Inc., Fujitsu Limited, Inc., IBM, Motorola, EMC, Novell, and VeriSign. For more information, visit www.primus.com or call 206/834-8100. Primus, Primus Business Solutions, Primus Answer Engine, Primus eServer, Primus eSupport and Primus eServer iView are registered trademarks or service marks of Primus Knowledge Solutions, Inc. Other products and company names mentioned in this press release may be the trademarks of their respective owners. Any statements, expectations and assumptions contained in this press release that do not describe historical facts, such as statements about the integration, performance, use, and deployment of Primus products and the anticipated results constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. There is no guarantee that these results will actually occur. Any forward-looking statements contained in this release are based on current expectations, are not guarantees of future performance, and are subject to a number of risks and uncertainties. Factors that could cause actual results to differ materially from current expectations include the following: difficulties encountered in the integration, deployment, or implementation of the Primus products and customer's systems; failure in the customer's widespread adoption and use of the Primus products; quality of the customer's database of solutions; fluctuations in customer demand; use of the Web as a delivery vehicle for customer support or eCRM solutions; risk resulting from new product introductions and customer acceptance of new products; rapid technological change; the risks associated with competition and the rapid consolidation of competitors; continued growth in the use of the Internet; the ability of Primus to manage its growth and integration efforts and the ability of Primus to compete successfully in the future, as well as other risks identified in Primus' Securities and Exchange Commission filings, including but not limited to those appearing under the caption "Factors Affecting our Future Operating Results" in Primus' Report on 10-K filed in March of 2002 and Primus' 10Q filed in August of 2002 . The extent of return on investment of Primus products is specific to our customer's experience. Editorial Contact: Kristin Treat KVO/Fleishman-Hillard 206.283.2624 kristin_treat@kvo.com top of page |
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