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Pragmatech Software Wins Two Best-in-Class Titles in the Fourth Annual Users Choice Awards Presented by RealMarket

RFP and proposal automation products recognized by users


Amherst, New Hampshire, September 5, 2002— Pragmatech Software, the leading provider of sales effectiveness and proposal automation solutions, today announced that two of its leading software applications have been named Best-in-Class winners in The Fourth Annual Users Choice Awards, sponsored by RealMarket. The company’s products, RFP Express and Proposal Express, were entered in the category of Proposal Management.

The Users Choice Awards is the only awards program in which customer relationship management (CRM) products are judged by the end-user.  Eighty product entries in a total of 25 categories, including CRM Suite - MidMarket, Help Desk/Service Desk, Sales Tools, and Outsourcing, competed for top honors.

“Pragmatech is delighted to be recognized by RealMarket for two products in a single year,” said Brooke Savage, co-founder, President, and CEO of Pragmatech Software. “This demonstrates that our technology is a major contributor to the sales automation marketplace and that our company has captured significant interest among industry practitioners and experts alike. As demonstrated by the positive user feedback that fueled this achievement, RFP Express and Proposal Express are rapidly becoming known as the most superior and cost-effective sales optimization tools available to sales teams across all industries.”

At the DCI Customer Relationship Management Conference & Expo held Aug 28 - 30, 2002, in New York, awards were presented by Gary Lemke, President of RealMarket, and special guest presenters Greg Oxton, Executive Director for The Consortium for Service Innovation, and Ron Muns, Founder and Chairman of the Help Desk Institute.  “It takes more than just a good product to create happy customers.  These winners are obviously doing a number of things well to receive high praise from their customers,” stated Gary Lemke, President of RealMarket.

To enter a product in the 5th Annual Users Choice Awards for 2003, go to www.userschoiceawards.com .

About Pragmatech
Pragmatech Software, Inc., is the leading developer of innovative and intelligent web-based sales effectiveness software solutions. The company serves more than 1,500 customers in a variety of industries, including financial services, banking, healthcare, telecommunications, legal, insurance, technology, and others. The company’s Sales Effectiveness Software Suite, which includes The RFP Machine® and The Proposal Assembler™, greatly simplifies the process of creating winning business proposals and responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) for sales and marketing professionals and, with Web Publisher™, expands the means through which corporate messaging is disseminated. Pragmatech Software, Inc., is headquartered in Amherst, New Hampshire, and has offices in San Francisco, Dallas, Atlanta, Chicago, and New York. Pragmatech Software Europe Limited, based in Reading, UK, is the company’s European Subsidiary. For more information on the company, visit www.pragmatech.com.

About RealMarket
RealMarket is a market research and intelligence firm dedicated to helping advance the Customer Relationship Management market through research and education. The company publishes RealMarket Today!, a daily email that covers news and financial information for the CRM industry and reaches over 30,000 readers daily. Additionally, RealMarket produces RealMarket Live!, a weekly webcast "talkshow" featuring discussions with industry leaders on driving topics in customer management. RealMarket is headquartered in Indianapolis, Indiana. ( http://www.realmarket.com )



 
Editorial Contact:
Viveca Woods
VMW Public Relations
646-418-6934
Viveca@optonline.net
 
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