Austin Logistics Loses Injunction, Drops Lawsuit Against Positive Software Systems  (email this article)

Dallas, TX – December 3, 2003 – Positive Software Systems (Company Profile, Past Stories, Case Studies), Inc., a leading provider of contact center software solutions, today announced that Austin Logistics Incorporated (ALI) dropped its trademark suit against Positive Software Systems after losing a preliminary injunction proceeding in Texas state court.

Austin Logistics filed a lawsuit in Texas state district court in Travis County, Texas, on September 25, 2003. Austin Logistics asserted that its "OnQ" name was confusingly similar to Positive Software Systems' ContactQ mark.  As part of the lawsuit, Austin Logistics requested a preliminary injunction barring Positive Software Systems from using the ContactQ mark for its recently launched customer interaction data warehouse (CIDW) solution. On November 18, 2003, the court denied Austin Logistics’ request for preliminary injunction, and three days later, Austin Logistics voluntarily dismissed its lawsuit.

Positive Software Systems was represented in the lawsuit by Michael W. Shore and Alfonso Garcia Chan, partners in Shore Deary, L.L.P. of Dallas, TX.


About Positive Software Systems

Positive Software Systems provides enterprise-wide software solutions proven to improve the efficiency and increase the profitability of sales and collections activities for leading telemarketing companies, service bureaus and enterprise contact centers.

ContactQ, the company’s flagship product, is a strategic customer interaction data warehouse for managing enterprise-wide contact strategies from a single server, connecting multiple predictive dialers, contact centers, data hosts and remote agents.  Positive Software Systems markets ContactQ directly to leading contact center enterprises as well as through select, industry-leading channel partners. For more information visit www.positivesoftware.com.