PeopleSoft Introduces New Hosting Offerings (email this article)

PLEASANTON, Calif.--(BUSINESS WIRE)--Nov. 17, 2003--PeopleSoft Inc. (Nasdaq:PSFT - News) (Company Profile, Past Stories, Case Studies) today announced a new portfolio of application hosting and management services for PeopleSoft® Enterprise, PeopleSoft® EnterpriseOne and PeopleSoft® World customers. PeopleSoft® Hosting offers industry-leading levels of availability and service for mission-critical systems to enable companies to better deploy internal resources and focus on core business issues. PeopleSoft now offers three levels of service, enabling its software customers to select the solution that best suits the needs of their organizations.
"Application hosting has evolved from the domain of early adopters into a mainstream strategy for companies looking to focus on innovation and offload day-to-day software application management," said Amy Mizoras Konary, program manager for software pricing, licensing and delivery at IDC. "Companies need to optimize IT staff around critical business activities. A vendor that can provide reliable services and single-source accountability can help maximize the potential benefits of hosting, including cost savings and risk reduction."

New Service Offerings Deliver Customer Choice

PeopleSoft's new application hosting and management services are designed to meet the needs of PeopleSoft software customers in a variety of market segments. These new offerings support multiple hardware and database platforms and include:

   Value: This offering provides organizations with a cost-efficient
   solution to host their PeopleSoft applications. The solution
   provides customers with an industry-leading service level
   agreement that delivers 99.5 percent availability and can support
   up to 100 concurrent users.

Enhanced: In addition to the benefits delivered by the Value service, the Enhanced service offers customers expanded hours of operation for customizations and unique enhancements. The Enhanced service level also offers 99.5 percent availability and can support up to 300 concurrent users.

   Ultimate: This solution offers the highest level of service,
   reliability, support and performance. Ultimate can be tailored to
   meet the most robust requirements with up to 99.9 percent
   availability and 24x7 support.

For PeopleSoft software customers who prefer to keep their applications and servers onsite, PeopleSoft now offers Remote Hosting. While customers maintain their own IT infrastructure, PeopleSoft provides application maintenance support such as applying patches, proactive performance tuning, and database administration. Customers can leverage PeopleSoft's expertise for a more effectively managed system and a lower total cost of ownership.

Bevcore, a global distributor of spare parts for the food service and beverage equipment industry, selected PeopleSoft Hosting to host its PeopleSoft Enterprise Supply Chain and Customer Relationship Management, Human Capital and Financial Management solutions. "PeopleSoft's deep product knowledge combined with its high quality hosting capabilities guarantees single-vendor accountability," said David Womeldorf, chief technology officer of Bevcore. "PeopleSoft Hosting delivers access to the latest technology and superior system performance. As a result, our internal IT staff can focus on our business objectives, rather than system maintenance."

Analyst firm IDC estimates that the worldwide application hosting market will experience a more than 25 percent compounded annual growth rate from 2002-2007. In addition, IDC concludes that organizations spend as much as 90 percent of their IT budget on system maintenance, which can be substantially reduced with application hosting (Source: IDC, Worldwide and U.S. Application Management Services and Software as a Service Forecast Update, 2003-2007, July 2003; Key Benefits of Applications Hosting and Management, October 2003).

"PeopleSoft is raising the bar with the delivery of its new hosting offerings," said Mike Gregoire, executive vice president of PeopleSoft Global Services. "With standardized delivery processes, our expertise in PeopleSoft solutions, and industry-leading service level agreements, customers can be assured that their applications are being run more cost-efficiently, resulting in a lower cost total cost of ownership."

The new PeopleSoft Hosting services are available immediately. PeopleSoft Hosting is one component of the company's Global Delivery Model, a mix of deployment options including Hosting and Solution Centers and offshore resources. The result is an extensive global network of resources, enabling PeopleSoft solution customers to drive down their total cost of ownership while they devote internal IT resources to growing their business.

About PeopleSoft Global Services

PeopleSoft Global Services provides worldwide consulting, education and hosting services to enable customers to achieve unparalleled product performance and satisfaction throughout the lifecycle of PeopleSoft software. PeopleSoft Global Services has more than 4,000 professionals in 150 countries to ensure project success and maximize customers' return on their PeopleSoft investment.

About PeopleSoft

PeopleSoft (Nasdaq:PSFT - News) is the world's second largest provider of enterprise application software with 12,000 customers in more than 25 industries and 150 countries. For more information, visit us at www.peoplesoft.com.

PeopleSoft is a registered trademark of PeopleSoft, Inc. All other company and product names may be trademarks of their respective owners.