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Oracle Small Business Suite Adds Significant New Capabilities Including Sales Force AutomationUnique System Manages Key Business ProcessesREDWOOD SHORES, Calif., Oct. 29 -- ( http://www.oracle.com/tellmemore/?1056777 ) Oracle Corp. (Nasdaq: ORCL - news), the largest provider of software for e-business, today announced that the Oracle® Small Business Suite has been significantly enhanced with new Sales Force Automation and Customer Support Management functionality and more powerful accounting and order processing capabilities. The Oracle Small Business Suite, which is powered by NetLedger, was built from the ground up as an online service and helps companies manage key business operations such as customer relationship management, orders, purchases, inventory and payroll in a single, integrated system. By automating key business flows, the Oracle Small Business Suite provides a complete picture of a company's operations, customers, suppliers and employees.``This is our most significant release ever,'' said Evan Goldberg, President & CEO of NetLedger. ``All of the key components -- Accounting & Finance, Relationship Management, Web presence, and Employee Management -- are fully functional and deeply integrated to create the ultimate system for managing a growing business.'' With the key new addition of Sales Force Automation to the Oracle Small Business Suite, companies will have the ability to track leads, assign leads to territories, process sales orders and have anytime, anywhere access to complete customer transaction history. Users can easily sync data with other programs such as Outlook, Act!, Goldmine and Palm®. Now, businesses with 1-250 employees have a sales force automation solution that integrates with the rest of business operations. The Oracle Small Business Suite automates the entire selling process in one easy-to-use system. Another major addition to the Suite is Customer Support Management, which allows a service department to completely manage all service operations, including case management, tracking and processing. The Customer Support Management capabilities will increase employee productivity by giving them access to a personalized center where they can view complete communication and transaction histories with all customers. Another key enhancement to the Oracle Small Business Suite is Advanced Shipping and Receiving. Designed for companies that have a separate person or department that handles shipping and receiving, Advanced Shipping and Receiving enables a company to set up a special ``warehouse employee'' role, allowing them to process all shipments and receipts without maintaining separate shipping and receiving software. The shipping clerk can look at open sales orders, print picking tickets, packing slips and return forms, and mark items as shipped. The accounting clerk will then get a reminder of processed shipments and can quickly generate invoices or process credit cards. When shipments arrive at a business, they can easily be matched up against open purchase orders or return authorizations and entered into inventory. In addition to the Sales Force Automation and Customer Service Management components, other new features include enhanced accounting capabilities that go well beyond traditional small business packages, including: -- Accounting Period Management: Gives users the option of setting up accounting periods that meet the needs of their business. Businesses can close periods at anytime, which will block users from recording transactions into periods that have already been reviewed. This feature is generally available only in more expensive mid-range packages. -- Inventory Costing Options: Allows users to utilize LIFO or FIFO inventory valuation methods. -- Automatic Drop Shipment: Automates Drop Shipment processing, a popular activity with Web-based selling. Users can now take orders for goods that they do not have actual possession of, and automatically create and deliver purchase orders for those items for the Drop Ship Vendor. Shipment of those items automatically creates customer invoicing and vendor payments. Chris Corcoran, president and CEO of Market Share, Inc., owns Sunset Limousines as well as 6 Cingular wireless stores throughout Connecticut. He has been using the Oracle Small Business Suite to run his two businesses and was a beta customer for the new version. He raves about the service, ``With the Oracle Small Business Suite, I can now set up multi-company consolidation, which allows me to roll up all our sales and expenses from two different businesses at different locations into one balance sheet and income statement. We can e-mail receipts and invoices to our customers and give them access to their accounts so they can view their transaction history. The new 'Snapshot' feature is a grand slam. When I log into each company I can see all vital information such as bank balances, sales for the day, total receivables, payables, etc., which provides me a complete picture of my company and helps me make informed business decisions. All in all, there is no other software package out there like the Oracle Small Business Suite.'' The Oracle Small Business Suite is offered at $99 per month for the complete Suite, and is available immediately. About Oracle Oracle is the world's largest enterprise software company. For more information about Oracle, visit our Web site at www.oracle.com. Trademarks: Oracle is a registered trademark of Oracle Corporation. Other names may be trademarks of their respective owners. OracleMobile 415/401-4000 jmorgan@tenthdimension.com top of page |
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