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Oracle E-Business Suite Manages Sales Forecasts for HPREDWOOD SHORES, Calif., Aug. 21 / -- ( http://www.oracle.com/tellmemore/?871015 ) Oracle Corp. (Nasdaq: ORCL - news), the largest provider of software for e-business, today announced it has installed Oracle® Sales Online, a component of the Oracle E-Business Suite, for use within Hewlett-Packard Company (HP). HP's global sales teams are expected to be running off of a single Oracle-based sales application by the end of 2002. Oracle Sales Online is designed to give companies a 360-degree view of all customer interactions and help provide an improved total customer experience, while streamlining sales operations.The initial implementation allows HP a consolidated view of customer sales interactions across the company and provides a real-time, updated forecast for sales opportunities. Now, HP sales teams have more time to spend with customers rather than managing a variety of customer management systems. By combining customer information from interactions over the Web, phone and email, Oracle Sales Online helps ensure that customers have a consistent experience at each point of interaction. ``HP has taken a leadership position in standardizing its sales processes on a single worldwide system,'' said Mark Barrenechea, senior vice president, applications development, Oracle. ``Oracle Sales Online allows HP to consolidate all of its data in one place, thus allowing sales representatives and sales management access to the most current data and helping ensure large-scale participation by HP employees.'' ``Oracle's CRM solution has allowed us to pursue sales opportunities and view consistent forecasts from a global perspective, rather than a regional one,'' said Mike Overly, worldwide CRM project manager, HP Business Customer Organization. ``The real winner of this commitment between HP and Oracle are our customers, who are assured world-class Internet solutions for their businesses.'' About Oracle Oracle Corporation provides the software that powers the Internet. For more information about Oracle, please call 650-506-7000. Trademarks Oracle is a registered trademark of Oracle Corporation. OracleMobile 415/401-4000 jmorgan@tenthdimension.com top of page |
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