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ON!contact Software and The Frantz Group Win RealWare Award for Best CRM Application
CEDARBURG, WIS. (August 17, 2000) - ON!contact Software Corporation, a leading developer of customer relationship management (CRM) software systems for the mid-market, and its customer, The Frantz Group, won "Best CRM Application" at the 2000 RealWare Awards ceremony in San Francisco on August 15. The Frantz Group, a business-to-business direct marketing services company, uses Client Management Software (CMS) from ON!contact Software to manage its sales, marketing, service and call center functions.The RealWare Awards are sponsored by CMP Media's Business Intelligence Group, which includes Intelligent Enterprise and Imaging & Document Solutions magazines. The awards recognize outstanding customer applications that demonstrate innovative IT solutions and measurable business benefits for end-user companies. "Best CRM Application" was one of five categories. The others were Best E-business Application, Best E-Document Solutions Application, Best Enterprise Application Integration Implementation and Best Business Intelligence Application.
"Congratulations to the winners of this year's RealWare Awards. We had some tough competition from a strong field of contenders, which made the judging very difficult. These entries merited special distinction and won in their categories based on their level of excellence overall," said David M. Kalman, group publisher of CMP Media's Business Intelligence Group.
The industry editors and analysts who served as RealWare Award judges chose ON!contact Software and The Frantz Group based on a case study describing CMS and how the companies have worked together to achieve outstanding business results. The judges reviewed all entries in nine predefined categories, including innovative use of technology and degree of business impact. CRM solutions were evaluated by their success in building high-quality customer relationships; integration of data, applications and sales channels; efficiency in removing obstacles to sales; and execution of CRM analysis.
"The Frantz Group is honored to have our use of CMS showcased by the Realware Awards," said John Frantz, president of The Frantz Group. "CMS has helped us leverage our marketing expertise to benefit our customers with high quality leads and market intelligence."
"ON!contact Software is thrilled to share RealWare's Best CRM Application with The Frantz Group. The Frantz Group is a truly customer-savvy organization that epitomizes how CMS can be used to unite the front office, enhance customer relationships and boost the bottom line," said George Kofman, president of ON!contact Software.
About ON!contact Software Corporation
ON!contact Software Corporation develops Client Management Software (CMS), a leading customer relationship management application suite that automates sales, marketing and customer service functions for mid-market companies.
ON!contact Software is a privately held company whose applications are marketed, installed and implemented throughout North America, Europe and the Asia/Pacific region. ON!contact Software's products are available through its corporate headquarters in Wisconsin and an international alliance network of value-added resellers, system integrators and distributors. ON!contact Software has 200 customers worldwide, including Sears, Johnson & Johnson, Blue Cross-Blue Shield and Summit Bank.
Additional ON!contact Software information is located on the World Wide Web at www.oncontact.com or via phone at 800.886.0866.
About the Frantz Group
The Frantz Group is a business-to-business integrated direct marketing services company serving mostly technology organizations like IBM, Oracle, SAP, JDE, PeopleSoft and others. The Frantz Group offers marketing and sales data hosting, market research, call/contact center lead generation and sales process education.
Additional information about The Frantz Group is available at www.thefrantzgroup.com or by calling 262.204.6000.
About the RealWare Awards
Introduced in 1993, the RealWare Awards have become a prestigious distinction for vendors and their customers alike. Past RealWare Awards winners include BEA/WebLogic, BroadVision, Btrieve Technologies, Charles Schwab, Cognos, Computer Associates International, Extricity, Hewlett-Packard Network & Systems Management Division, Hyperion Solutions, IBM, Information Advantage, Magic Software, MicroStrategy, NCR, ParcPlace Systems, Prism Solutions, SAP, Servio Corporation, Software AG, SPSS, Sybase, Texas Instruments, Uniface, and Verity.
About Intelligent Enterprise, Imaging & Document Solutions, and CMP Media's Business Intelligence Group "Intelligent Enterprise" is an essential IT information resource specializing in enterprise solutions and enabling technologies for business intelligence (BI), application integration, and enterprise e-business. Published 18 times per year, "Intelligent Enterprise" features influential authors and experts who explore e-business intelligence, analytic applications, data warehousing, intelligent storage systems, inter-enterprise B2B collaboration solutions, and key integration technologies. More than 100,000 readers-CIOs, CTOs, and strategic IT and business leaders from major corporations and public sector organizations-depend on "Intelligent Enterprise" for real-world insights to help them achieve success with customer relationship management (CRM), e-business, ERP, supply chain management, and other intelligent business objectives. For more information, contact "Intelligent Enterprise" at 650-808-3934. Subscriptions are available from the Web site at www.imagingmagazine.com.
"Imaging & Document Solutions" provides strategies and product information on cutting-edge document technologies that drive e-business by facilitating the free flow of information and management of content within organizations and among business partners across the Web. The publication serves more than 90,000 business leaders who evaluate, acquire, and deploy document technologies in major corporations. For more information, contact "Imaging & Document Solutions" at 215-396-4016. Subscriptions are available from the Web site at www.imagingmagazine.com/subs/.
CMP Media's Business Intelligence Group provides publications, Web sites, and events that help organizations unlock the value of information for business advantage. Headed by group publisher David M. Kalman, the Business Intelligence Group produces the RealWare Awards and publishes "Intelligent Enterprise," "Imaging & Document Solutions," and "IntelligentERP," along with a suite of integrated print/Web communities dedicated to specific technology areas: IntelligentEAI, IntelligentKM, and IntelligentCRM. For more information about the group, contact David M. Kalman at 650-513-4251.
About CMP Media
CMP Media Inc. is a leading high-tech media company providing essential information and marketing services to the entire technology spectrum -- the builders, sellers and users of technology worldwide. Capitalizing on its editorial strength, CMP is uniquely positioned to offer marketers comprehensive, multiple media solutions tailored to meet their individual needs. Its diverse products and services include newspapers, magazines, Internet products, research, direct marketing services, education and training, trade shows and conferences, custom publishing, testing and consulting.
Intelligent Enterprise and RealWare Awards are registered trademarks of CMP Media, Inc. All CMP Media product, service and program names are trademarks of CMP Media.
Editorial Contact:
Margaret Gerstenkorn
ON!contact Software Corporation
262.375.6555, ext. 2250
margaret@oncontact.com
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